Sr. QA Analyst ( Salesforce Sales Cloud and Marketing Cloud )_ Chicago IL
Ashu
Job Title: Sr. QA Analyst (Salesforce Sales Cloud and Marketing Cloud)
Location- Hybrid Chicago, IL downtown
Duration- 6+ months
Must have - 14+ yrs
No GC
Job Description:
· Design, develop, and execute test
strategies, test plans, test cases, and test scripts for Salesforce Sales Cloud
and Marketing Cloud implementations
· Perform functional, regression, integration, system, and user acceptance testing (UAT)
· Develop, maintain, and enhance automated test frameworks using Selenium or other test automation tools
· Validate Salesforce configurations, customizations, workflows, flows, Apex code, and integrations with external systems
· Ensure data integrity and accuracy through effective test data management practices, including data creation, masking, and refresh strategies
· Identify, document, and track defects; collaborate with development teams to ensure timely resolution
· Participate in Agile/Scrum ceremonies and provide quality-related input during sprint planning and backlog refinement
· Support release planning by executing smoke tests and production validation activities
· Mentor junior QA engineers and promote best practices in quality engineering and automation
· Continuously improve QA processes, standards, and tools to enhance test coverage and efficiency
· Track and report all results, problems and defects throughout the testing cycle using Azure DevOps.
· Represents testing team and participates in reviews of use cases and other requirements documentation to obtain an understanding of systems changes in preparation for test case development.
· Expected to provide valuable input on process improvements.
· Strong understanding of Salesforce platform architecture, including standard objects, custom objects, flows, validation rules, and integrations.
· Experience creating comprehensive test plans, test cases, and test scripts for core Salesforce functionality.
· Proficiency in SOQL for backend data validation, troubleshooting, and verifying data integrity across objects.
· Hands on experience with API testing (REST) using Postman or similar tools.
· Ability to validate end to end workflows, data flows, and system integrations with upstream and downstream systems.
· Familiarity with Salesforce sandbox environments, release cycles, and deployment processes.
· Strong knowledge of defect logging and tracking using Azure DevOps, GitHub Enterprise Jira, or similar platforms.
· 6+ years of experience in software quality assurance, with at least 3+ years testing Salesforce applications
· Experience with object-oriented programming languages such as C#, Java, Python
· Experience with test automation using Selenium or Playwright for Salesforce UI testing.
· Experience with API automation (e.g.,RestSharp, RestAssured).
· Experience working with BDD frameworks (e.g., SpecFlow, Cucumber).
· Skilled in data setup and data validation testing within Salesforce environments.
· Strong analytical, troubleshooting, and communication skills, with the ability to collaborate effectively with product owners, developers, and business analysts.
· Ability to ensure thorough regression, functional, integration, and UAT test coverage for Salesforce releases.
· In-depth understanding of Salesforce architecture, data model, and security concepts
· Knowledge of Salesforce-specific testing challenges, including multi-org environments and complex integrations
· Familiarity with API testing tools and techniques (e.g., REST/SOAP validation)
· Strong understanding of test data management concepts and best practices
· Ability to analyze complex business requirements and translate them into effective test scenarios
· Proven ability to work independently and collaboratively in a fast-paced environment
· Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience