New Job - CIEE Enrollment Officer, Asia
Clara
We are excited to announce that CIEE is looking to hire an Enrollment
Officer - Asia. This position has primary responsibilities for
students
between the point of application and the point of departure on the
program.
The EO is responsible for the review and acceptance of applicants,
tracking
and collection of supplementary application and pre-departure
materials,
efficiency in processing student applications, customer service to
applicants, parents and study abroad advisors and maintaining the
integrity
of participant data in the database system. The EO also oversees the
creation of participant pre-departure materials, including visa
instructions, as well as their collection and dispersal to the
appropriate
staff people.
The Enrollment Officer reports directly to the Manager, Enrollment and
works
closely with staff in Program Management (including those on-site),
Enrollment Data Systems and Institutional Relations.
The position includes but is not limited to the responsibilities
described
and is subject to change.
Please see http://www.ciee.org/about/careers.aspx for a complete job
description.
The Enrollment Officer is a full-time position and the salary is
commensurate with qualifications. Compensation includes the CIEE
benefits
package.
Required Qualifications and Competencies:
* Bachelors degree required.
* 3-4 years of work experience in a customer service oriented
field.
* Demonstrated interest in education abroad or higher education is
preferred.
* Personal study or living abroad experience, particularly in China
or
Japan, is strongly preferred.
* Knowledge of Chinese or Japanese is a plus, but not a necessity.
* Strong service skills and the ability to resolve issues fairly
and
expediently. Must be able to exude empathy and control over the phone
and
in email.
* Ability to plan for and manage multiple tasks and priorities
simultaneously and on tight deadlines.
* Strong organizational and administrative skills and extreme
attention
to detail.
* Team player and self starter able to exercise sound judgment to
handle
a variety issues.
* Ability to communicate clearly and succinctly with various
audiences.
* Solid experience working with Microsoft Office Programs including
Word,
Excel and Outlook. Must know how to set up mail merges and how to
format
spreadsheets and documents. Must be comfortable with learning new
databases
and technology.
* High tolerance for ambiguity and the flexibility necessary to
respond
quickly and appropriately to changing circumstances and priorities
Applications: Please send a cover letter addressing qualifications and
a
curriculum vita or resume to the address below. Screening will begin
immediately and will continue until the position is filled.
Interested Candidates should email cieer...@ciee.org. Please put
"Enrollment Officer - Asia" in the subject line. We will contact
those
candidates we would like to meet with to further discuss this exciting
opportunity. No phone calls please.
CIEE is an Equal Opportunity Employer.
Thank you -
Nancy Kittredge
Director, Human Resources & Employee Relations
CIEE: Council on International Educational Exchange
300 Fore Street
Portland, ME 04101 USA
Tel: +1.207.553.4227
Fax: +1.207.553.5227
Email: nkitt...@ciee.org
Web: www.ciee.org