Hi everyone,
I'm posting this in case someone else runs into the same problem. Our install process switched to using pip with a requirements.txt file. It turns out that even though Jep was the last package in the list, it got built first and a wheel was created, before numpy was installed. Hence, the Jep installation did not include support for numpy, which broke codes that ran fine previously. We have solved the problem by removing Jep from the requirements list and into its own requirements file and installing it after the other requirements are installed.
Regards,
Erik