error"Invalid login information. Please try again. Try again" for matrix based security

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Abhijit Zanak

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Jun 28, 2016, 7:40:34 AM6/28/16
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I have applied matrix based security also added users into credentials , however when I tried to log in getting following error,checked the server log as well there is no fruitful information .

Invalid login information. Please try again. 
Try again
If you are a system administrator and suspect this to be a configuration problem, see the server console output for more details.




Abhijit Zanak

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Jun 28, 2016, 7:44:30 AM6/28/16
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stack trace

Jun 28, 2016 6:09:48 AM winstone.Logger logInternal
INFO: JVM is terminating. Shutting down Winstone
Running from: /usr/share/jenkins/jenkins.war
Jun 28, 2016 6:09:51 AM org.eclipse.jetty.util.log.JavaUtilLog info
INFO: Logging initialized @466ms
Jun 28, 2016 6:09:51 AM winstone.Logger logInternal
INFO: Beginning extraction from war file
Jun 28, 2016 6:09:51 AM org.eclipse.jetty.util.log.JavaUtilLog warn
WARNING: Empty contextPath
Jun 28, 2016 6:09:51 AM org.eclipse.jetty.util.log.JavaUtilLog info
INFO: jetty-9.2.z-SNAPSHOT
Jun 28, 2016 6:09:51 AM org.eclipse.jetty.util.log.JavaUtilLog info
INFO: NO JSP Support for /, did not find org.eclipse.jetty.jsp.JettyJspServlet
Jenkins home directory: /var/lib/jenkins found at: EnvVars.masterEnvVars.get("JENKINS_HOME")
Jun 28, 2016 6:09:52 AM org.eclipse.jetty.util.log.JavaUtilLog info
INFO: Started w.@40ffd99{/,file:/var/cache/jenkins/war/,AVAILABLE}{/var/cache/jenkins/war}
Jun 28, 2016 6:09:52 AM org.eclipse.jetty.util.log.JavaUtilLog info
INFO: Started ServerConnector@5c04a70d{HTTP/1.1}{0.0.0.0:8080}
Jun 28, 2016 6:09:52 AM org.eclipse.jetty.util.log.JavaUtilLog info
INFO: Started @1866ms
Jun 28, 2016 6:09:52 AM winstone.Logger logInternal
INFO: Winstone Servlet Engine v2.0 running: controlPort=disabled
Jun 28, 2016 6:09:52 AM jenkins.InitReactorRunner$1 onAttained
INFO: Started initialization
Jun 28, 2016 6:09:53 AM jenkins.InitReactorRunner$1 onAttained
INFO: Listed all plugins
Jun 28, 2016 6:09:58 AM jenkins.InitReactorRunner$1 onAttained
INFO: Prepared all plugins
Jun 28, 2016 6:09:59 AM jenkins.InitReactorRunner$1 onAttained
INFO: Started all plugins
Jun 28, 2016 6:09:59 AM jenkins.InitReactorRunner$1 onAttained
INFO: Augmented all extensions
Jun 28, 2016 6:10:00 AM jenkins.InitReactorRunner$1 onAttained
INFO: Loaded all jobs
Jun 28, 2016 6:10:00 AM hudson.model.AsyncPeriodicWork$1 run
INFO: Started Download metadata
Jun 28, 2016 6:10:00 AM hudson.model.AsyncPeriodicWork$1 run
INFO: Finished Download metadata. 5 ms
Jun 28, 2016 6:10:00 AM org.jenkinsci.main.modules.sshd.SSHD start
INFO: Started SSHD at port 35551
Jun 28, 2016 6:10:00 AM jenkins.InitReactorRunner$1 onAttained
INFO: Completed initialization
Jun 28, 2016 6:10:01 AM org.springframework.context.support.AbstractApplicationContext prepareRefresh
INFO: Refreshing org.springframework.web.context.support.StaticWebApplicationContext@3d3a0b7f: display name [Root WebApplicationContext]; startup date [Tue Jun 28 06:10:01 UTC 2016]; root of context hierarchy
Jun 28, 2016 6:10:01 AM org.springframework.context.support.AbstractApplicationContext obtainFreshBeanFactory
INFO: Bean factory for application context [org.springframework.web.context.support.StaticWebApplicationContext@3d3a0b7f]: org.springframework.beans.factory.support.DefaultListableBeanFactory@fdf97ae
Jun 28, 2016 6:10:01 AM org.springframework.beans.factory.support.DefaultListableBeanFactory preInstantiateSingletons
INFO: Pre-instantiating singletons in org.springframework.beans.factory.support.DefaultListableBeanFactory@fdf97ae: defining beans [authenticationManager]; root of factory hierarchy
Jun 28, 2016 6:10:01 AM org.springframework.context.support.AbstractApplicationContext prepareRefresh
INFO: Refreshing org.springframework.web.context.support.StaticWebApplicationContext@5d31c22b: display name [Root WebApplicationContext]; startup date [Tue Jun 28 06:10:01 UTC 2016]; root of context hierarchy
                                                                                                                                                                                        2215,1        99%

Jun 28, 2016 6:10:01 AM org.springframework.context.support.AbstractApplicationContext obtainFreshBeanFactory
INFO: Bean factory for application context [org.springframework.web.context.support.StaticWebApplicationContext@5d31c22b]: org.springframework.beans.factory.support.DefaultListableBeanFactory@73a57187
Jun 28, 2016 6:10:01 AM org.springframework.beans.factory.support.DefaultListableBeanFactory preInstantiateSingletons
INFO: Pre-instantiating singletons in org.springframework.beans.factory.support.DefaultListableBeanFactory@73a57187: defining beans [filter,legacy]; root of factory hierarchy
Jun 28, 2016 6:10:01 AM hudson.WebAppMain$3 run
INFO: Jenkins is fully up and running

Himanshu Gulati

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Aug 8, 2017, 10:57:43 AM8/8/17
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Hi Abhishek,

We are facing same issue in our environment. Were you able to find a fix for this one ? Thanks

gnaga....@gmail.com

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Oct 30, 2017, 7:05:43 AM10/30/17
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I am also same issues facing.how to fix these issue.
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