This is probably a Windows specific problem, because services under Windows cannot interact with GUI elements. So if you installed Jenkins as a Windows service it may not be able to access the GUI elements of your teraterm application. I witnessed the same problem for automated GUI testing.
On Windows you would need to start the Jenkins master directly from a user session (if everything runs on one machine and you have no slaves) or start the slave for this job by JNLP (you may do this on startup).
Regards
Eric
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