MKS124803: Internal error detected: Exception was: java.lang.RuntimeException

[vivek yaragatti]

Hi Jenkins Users,

 

I have installed Jenkins as a windows package, and we use PTC Integirty 10 as SCM tool.

I am facing this issue due to MKS.

 

Error: MKS124803: Internal error detected: Exception was: java.lang.RuntimeException: Release MKS Source registry for multiple updates: Attempt to release when not active!

 

System log looks like this:

Caused by: java.lang.Exception: MKS124803: Internal error detected: Exception was: java.lang.RuntimeException: Release MKS Source registry for multiple updates: Attempt to release when not active!
at hudson.scm.IntegrityCheckoutTask$CheckOutTask.call(IntegrityCheckoutTask.java:244)
at hudson.scm.IntegrityCheckoutTask$CheckOutTask.call(IntegrityCheckoutTask.java:194)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

And the build doesn't abort, i have to manually stop the build.

 

My troubleshooting efforts:

 

1.     Checkout thread pool changed from 5 to 1

2.     Cleared the workspace using GUI

 

My setup:

Jenkins: V1.609.2 run as Windows package MKS integrity software:

Integrity: 10

Build: 10.7.0.7925

API Version: 4.15.7925

Integrity Plugin: V1.34

OS: Windows

 

I have attached a copy of the console ouptut. Please let me know how to overcome this issue.

 

 

Thanks in advance !!

 

Best Regards,

Vivek