Stupid configuration issue: utf8 ?

[Erwan de Ferrières]

Hi all,

I have a configuration issue I can't resolve. I'm using the latest release, Ubuntu 12.04.4 LTS (GNU/Linux 3.2.0-67-generic x86_64), on a cloud machine hosted by rackspace.

We have commit message in French, and jenkins is displaying the accentued characters wrongly, as well as in the build log.

Here are some examples :

restreintes pour la visibilit�� des messages

grunt...@0.7.0 node_modules/grunt-shell
��������� ch...@0.4.0 (has-...@0.1.7, ansi-...@1.0.0, strip...@0.1.1)

Which information should I give you so we can find what is going wrong ?

Regards,

[Daniel Beck]

Make sure LANG has a UTF-8 value (e.g. en_US.UTF-8) on all nodes.

If that doesn't help, post /systemInfo contents.

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[Erwan de Ferrières]

Hi,

here are the outputs :

root@jenkins:~# locale

LANG=fr_FR.UTF-8

LANGUAGE=fr_FR:

LC_CTYPE="fr_FR.UTF-8"

LC_NUMERIC="fr_FR.UTF-8"

LC_TIME="fr_FR.UTF-8"

LC_COLLATE="fr_FR.UTF-8"

LC_MONETARY="fr_FR.UTF-8"

LC_MESSAGES="fr_FR.UTF-8"

LC_PAPER="fr_FR.UTF-8"

LC_NAME="fr_FR.UTF-8"

LC_ADDRESS="fr_FR.UTF-8"

LC_TELEPHONE="fr_FR.UTF-8"

LC_MEASUREMENT="fr_FR.UTF-8"

LC_IDENTIFICATION="fr_FR.UTF-8"

LC_ALL=fr_FR.UTF-8

executable-war	/var/lib/jenkins/jenkins.war
file.encoding	ANSI_X3.4-1968
file.encoding.pkg	sun.io
file.separator	/
hudson.diyChunking	true
java.awt.graphicsenv	sun.awt.X11GraphicsEnvironment
java.awt.headless	true
java.awt.printerjob	sun.print.PSPrinterJob
java.class.path	jenkins.war
java.class.version	50.0
java.endorsed.dirs	/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/endorsed
java.ext.dirs	/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/ext:/usr/java/packages/lib/ext
java.home	/usr/lib/jvm/java-6-openjdk-amd64/jre
java.io.tmpdir	/tmp
java.library.path	/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/amd64/server:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/amd64:/usr/lib/jvm/java-6-openjdk-amd64/jre/../lib/amd64:/usr/java/packages/lib/amd64:/usr/lib/jni:/lib:/usr/lib
java.protocol.handler.pkgs	org.apache.axis.transport|
java.runtime.name	OpenJDK Runtime Environment
java.runtime.version	1.6.0_31-b31
java.specification.name	Java Platform API Specification
java.specification.vendor	Sun Microsystems Inc.
java.specification.version	1.6
java.vendor	Sun Microsystems Inc.
java.vendor.url	http://java.sun.com/
java.vendor.url.bug	http://java.sun.com/cgi-bin/bugreport.cgi
java.version	1.6.0_31
java.vm.info	mixed mode
java.vm.name	OpenJDK 64-Bit Server VM
java.vm.specification.name	Java Virtual Machine Specification
java.vm.specification.vendor	Sun Microsystems Inc.
java.vm.specification.version	1.0
java.vm.vendor	Sun Microsystems Inc.
java.vm.version	23.25-b01
jna.platform.library.path	/usr/lib/x86_64-linux-gnu:/lib/x86_64-linux-gnu:/lib64:/usr/lib:/lib
line.separator
mail.smtp.sendpartial	true
mail.smtps.sendpartial	true
os.arch	amd64
os.name	Linux
os.version	3.2.0-67-generic
path.separator	:
sun.arch.data.model	64
sun.boot.class.path	/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/resources.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/rt.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/sunrsasign.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/jsse.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/jce.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/charsets.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/jfr.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/netx.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/plugin.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/rhino.jar:/usr/lib/jvm/java-6-openjdk-amd64/jre/classes
sun.boot.library.path	/usr/lib/jvm/java-6-openjdk-amd64/jre/lib/amd64
sun.cpu.endian	little
sun.cpu.isalist
sun.io.unicode.encoding	UnicodeLittle
sun.java.command	jenkins.war -Xloggc:/var/log/jenkins/gclog.log --httpPort=8080
sun.java.launcher	SUN_STANDARD
sun.jnu.encoding	ANSI_X3.4-1968
sun.management.compiler	HotSpot 64-Bit Tiered Compilers
sun.os.patch.level	unknown
svnkit.http.methods	Digest,Basic,NTLM,Negotiate
svnkit.ssh2.persistent	false
user.country	US
user.dir	/var/lib/jenkins
user.home	/var/lib/jenkins
user.language	en
user.name	jenkins
user.timezone	Europe/Paris

[Stephen Connolly]

Are you running in Tomcat? IIRC Tomcat does not do UTF-8 by default... or something like that

[Erwan de Ferrières]

No, there is no tomcat on the machine.

Only a nginx in front, that's all.

[Richard Bywater]

I'm not an expert in the area, but could it be related to your Browser's language setting?  (What language is in the request header?)

Richard.

[Erwan de Ferrières]

Nope, I don't think it's coming from there.

On the build summary page, the characters are well displayed

on the console output, KO

on the console plain text output, KO for the accented chars, but OK for the ASCII created by grunt.

Couldn't this be coming from the jdk I'm using (openjdk) ?

[Daniel Beck]

Are you building on master or a slave node? If the latter, it has its own /systemInfo and also needs to have a UTF-8 locale.

[Erwan de Ferrières]

only on the master. I don't have any slave nodes yet.