Jenkins Web Agent on slave have no 'File' option

[Sasha Neftin]

Hello,

I would like get another Jenkins server, first server work as properly for me. On second I encountered follow problem:

I've try install Windows Service from Jenkins Slave Agent running on slave machine. Unfortunately, I can't see 'File' option in menu while jnlp agent is opened.

Used latest 1.617 version.

What is problem here? Did you heard about it? How can I work normally?

Meanwhile, I have tried cumbersome work around (that finally works for me) by editing jenkins-slave.xml and directly copy jenkins-slave.exe to c:\jenkins directory and then run from cmd follow command:

sc.exe create "Jenkins Slave" start= auto binPath="c:\jenkins\jenkins-slave.exe" DisplayName="jenkinsslave-c__jenkins”

additional information:

Launch method: Launch slave agent via Java Web Start.

I tried downgrade Jenkins server, for example 1.606 - not solved, issue still persist. I tried re install server, replace slave machines... - same issue.

Also, I tried slave on different OS: Windows 8.1 and Windows 10 - no changes.

Thanks,

Sasha

[Slide]

You are probably seeing something similar to [1]. I couldn't ever replicate the issue.

1 - https://issues.jenkins-ci.org/browse/JENKINS-26657

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[Sasha Neftin]

Thank you for response - I go over link you sent - there is described same problem as I see. Unfortunately, nobody know solution and why this happen.

I've tried different Java version - not resolved.

Different Jenkins server version - same result.

Launch from cmd is work, but I would like install as service from menu.

[Slide]

Do you have any firewall or anything running on your system? 

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[Sasha Neftin]

Firewall is disabled. McAfee is running. 

I tied connect same slave to old server, 'File' option appeared in menu of web slave applet. When I try again re connect slave to new server - same issue. Very annoyed. Both servers have an identical configuration.

I would like understand why is happened - what is wrong?

[Slide]

What should be happening is once the slave comes online the code here [1] should be called. It seems to me that this method is not being called, or something along those lines. I haven't been able to reproduce this when running a slave under the debugger.

1 - https://github.com/jenkinsci/slave-installer-module/blob/691f28cab93cf32043a24d4eb89f5138e9f9c7f4/src/main/java/org/jenkinsci/modules/slave_installer/impl/ComputerListenerImpl.java#L24

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