Outlook365 email notification is failing

[Munaf Kotawdekar]

Hi,

I have configured outlook 365 email to work with Jenkins for notifications when build fails. Somehow it is not working. I have configured appropriate settings for Outlook online and also setup required TLS parameter in startup.

 

 

 I get the following error:

 

ERROR: No authentication mechansims supported by both server and client
javax.mail.AuthenticationFailedException: No authentication mechansims supported by both server and client
at com.sun.mail.smtp.SMTPTransport.authenticate(SMTPTransport.java:756)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:669)
at javax.mail.Service.connect(Service.java:317)
at javax.mail.Service.connect(Service.java:176)
at javax.mail.Service.connect(Service.java:125)
at javax.mail.Transport.send0(Transport.java:194)
at javax.mail.Transport.send(Transport.java:124)
at hudson.tasks.MailSender.execute(MailSender.java:116)
at hudson.tasks.Mailer.perform(Mailer.java:117)
at hudson.tasks.BuildStepMonitor$1.perform(BuildStepMonitor.java:20)
at hudson.model.AbstractBuild$AbstractBuildExecution.perform(AbstractBuild.java:781)
at hudson.model.AbstractBuild$AbstractBuildExecution.performAllBuildSteps(AbstractBuild.java:753)
at hudson.model.Build$BuildExecution.post2(Build.java:183)
at hudson.model.AbstractBuild$AbstractBuildExecution.post(AbstractBuild.java:706)
at hudson.model.Run.execute(Run.java:1690)
at hudson.model.FreeStyleBuild.run(FreeStyleBuild.java:46)
at hudson.model.ResourceController.execute(ResourceController.java:88)
at hudson.model.Executor.run(Executor.java:246)
Finished: FAILURE

[Slide]

Can you post your configuration? I helped someone some time back get it working, but I don't remember everything we did. If I remember correctly, the admin email address had to match the user that you are using in the authentication. You also need to NOT use SSL, but enable STARTTLS. 

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[Munaf Kotawdekar]

Hi,

 

Please find below configuration file:

 

 <GlobalNamingResources>
    <!-- Editable user database that can also be used by
         UserDatabaseRealm to authenticate users
    -->
    <Resource name="UserDatabase" auth="Container"
              type="org.apache.catalina.UserDatabase"
              description="User database that can be updated and saved"
              factory="org.apache.catalina.users.MemoryUserDatabaseFactory"
              pathname="conf/tomcat-users.xml" />

<Resource name="mail/Session"

    auth="Container"

    type="javax.mail.Session"

    mail.smtp.host="pod51021.outlook.com"

    mail.smtp.port="587"

    mail.smtp.auth="true"

    mail.smtp.user="em...@mycompany.com"

    mail.smtp.password="...."

    mail.smtp.starttls.enable="true"

    mail.smtp.socketFactory.class="javax.net.ssl.SSLSocketFactory"

  />

  </GlobalNamingResources>

 

Is there any other seting. I remember setting starttls parameter in Jenkins startup as a JVM option. Cant remember where this setting needs to be entered.

 

Thanks,

Munaf

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[Slide]

I meant your global config that you are using for email in Jenkins.

[Munaf Kotawdekar]

Hi,

 

I have not configured anything in Jenkins config file. Please find the config.xml below.

I am using tomcat's server.xml for email configuration which I sent you earlier. Please check mail/session element in that.

 

<?xml version='1.0' encoding='UTF-8'?>
<hudson>
  <disabledAdministrativeMonitors/>
  <version>1.539</version>
  <numExecutors>2</numExecutors>
  <mode>NORMAL</mode>
  <useSecurity>true</useSecurity>
  <authorizationStrategy class="hudson.security.ProjectMatrixAuthorizationStrategy">
    <permission>com.cloudbees.plugins.credentials.CredentialsProvider.Create:admin</permission>
    <permission>com.cloudbees.plugins.credentials.CredentialsProvider.Delete:admin</permission>
    <permission>com.cloudbees.plugins.credentials.CredentialsProvider.ManageDomains:admin</permission>
    <permission>com.cloudbees.plugins.credentials.CredentialsProvider.Update:admin</permission>
    <permission>com.cloudbees.plugins.credentials.CredentialsProvider.View:admin</permission>
    <permission>hudson.model.Computer.Build:admin</permission>
    <permission>hudson.model.Computer.Configure:admin</permission>
    <permission>hudson.model.Computer.Connect:admin</permission>
    <permission>hudson.model.Computer.Create:admin</permission>
    <permission>hudson.model.Computer.Delete:admin</permission>
    <permission>hudson.model.Computer.Disconnect:admin</permission>
    <permission>hudson.model.Hudson.Administer:admin</permission>
    <permission>hudson.model.Hudson.ConfigureUpdateCenter:admin</permission>
    <permission>hudson.model.Hudson.Read:admin</permission>
    <permission>hudson.model.Hudson.Read:munaf.kotawdekar</permission>
    <permission>hudson.model.Hudson.Read:parvez.hajiani</permission>
    <permission>hudson.model.Hudson.RunScripts:admin</permission>
    <permission>hudson.model.Hudson.UploadPlugins:admin</permission>
    <permission>hudson.model.Item.Build:admin</permission>
    <permission>hudson.model.Item.Cancel:admin</permission>
    <permission>hudson.model.Item.Configure:admin</permission>
    <permission>hudson.model.Item.Create:admin</permission>
    <permission>hudson.model.Item.Delete:admin</permission>
    <permission>hudson.model.Item.Discover:admin</permission>
    <permission>hudson.model.Item.Read:admin</permission>
    <permission>hudson.model.Item.Workspace:admin</permission>
    <permission>hudson.model.Run.Delete:admin</permission>
    <permission>hudson.model.Run.Update:admin</permission>
    <permission>hudson.model.View.Configure:admin</permission>
    <permission>hudson.model.View.Create:admin</permission>
    <permission>hudson.model.View.Delete:admin</permission>
    <permission>hudson.model.View.Read:admin</permission>
    <permission>hudson.scm.SCM.Tag:admin</permission>
  </authorizationStrategy>
  <securityRealm class="de.theit.jenkins.crowd.CrowdSecurityRealm" plugin="crowd2@1.6">
    <url>http://spg.bsil.com:8095/crowd/</url>
    <applicationName>jenkins</applicationName>
    <password>jenkins</password>
    <group></group>
    <nestedGroups>false</nestedGroups>
    <useSSO>false</useSSO>
    <sessionValidationInterval>2</sessionValidationInterval>
  </securityRealm>
  <projectNamingStrategy class="jenkins.model.ProjectNamingStrategy$DefaultProjectNamingStrategy"/>
  <workspaceDir>${ITEM_ROOTDIR}/workspace</workspaceDir>
  <buildsDir>${ITEM_ROOTDIR}/builds</buildsDir>
  <markupFormatter class="hudson.markup.RawHtmlMarkupFormatter">
    <disableSyntaxHighlighting>false</disableSyntaxHighlighting>
  </markupFormatter>
  <jdks/>
  <viewsTabBar class="hudson.views.DefaultViewsTabBar"/>
  <myViewsTabBar class="hudson.views.DefaultMyViewsTabBar"/>
  <clouds/>
  <slaves/>
  <quietPeriod>5</quietPeriod>
  <scmCheckoutRetryCount>0</scmCheckoutRetryCount>
  <views>
    <hudson.model.AllView>
      <owner class="hudson" reference="../../.."/>
      <name>All</name>
      <filterExecutors>false</filterExecutors>
      <filterQueue>false</filterQueue>
      <properties class="hudson.model.View$PropertyList"/>
    </hudson.model.AllView>
  </views>
  <primaryView>All</primaryView>
  <slaveAgentPort>9002</slaveAgentPort>
  <label></label>
  <nodeProperties/>
  <globalNodeProperties/>
  <noUsageStatistics>true</noUsageStatistics>
</hudson>

 

[Slide]

Jenkins won't use the tomcat mail configuration. You have the set it up in Jenkins.