[JIRA] (JENKINS-58319) 502 Error Authenticating with ALM

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jbm715@gmail.com (JIRA)

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Jul 3, 2019, 7:53:02 AM7/3/19
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James McIntyre created an issue
 
Jenkins / Bug JENKINS-58319
502 Error Authenticating with ALM
Issue Type: Bug Bug
Assignee: Daniel Danan
Components: micro-focus-performance-center-integration-plugin
Created: 2019-07-03 11:52
Environment: Jenkins ver. 2.164.3; ALM 12.53;
Micro Focus Application Automation Tools v5.8
Priority: Major Major
Reporter: James McIntyre

Setup a build to run Server Side Tests, but receive the following error when running.

Start login to ALM server...
Failed to check authenticate status. Exception: java.io.IOException: Server returned HTTP response code: 502 for URL: http://<our_internal_server>:8080/qcbin/rest/is-authenticated
Failed to get authenticate authenticate point. Exception java.io.IOException: Server returned HTTP response code: 502 for URL: http://<our_internal_server>:8080/qcbin/rest/is-authenticated
Try to authenticate through: http://<our_internal_server>:8080/qcbin/authentication-point/authenticate
Login to ALM Server at http://<our_internal_server>:8080/qcbin/ failed. Status Code: 502
Start login to ALM server with APIkey...
Login to ALM Server at http://<our_internal_server>:8080/qcbin/ failed. Status Code: 502

I'm able to login with the ALM user in my browser when I go to `http://<out_internal_server>:8080/qcbin/start_a.jsp` and create/modify test sets just fine. 

 

Followed the guide here to setup build: https://wiki.jenkins.io/display/JENKINS/ALM+Integration#ALMIntegration-RunningServerSideTestsUsingALMLabManagement

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