| Sorry Félix Belzunce Arcos there is no enough information here to investigate if there is some issue with the anonymization. It's a heavy operation where all the content written to the zip is parsed to replace sensitive information, so it's usual to see such numbers of CPU usage. Without any further data, I recommend:
- Remove all unneeded log files from the instance to avoid them to be parsed and included in the bundle
- Update to the latest version of support-core because we have done some improvements regarding the performance
Please update the ticket with more information to be able to reproduce this behavior (configuration, number of users, jobs, labels, folders, ... in the instance) or any interesting information we can further analyze. I will keep it open for a while to allow you to provide the requested information or just close it if you agree. Thanks. |