[JIRA] [core] (JENKINS-25842) User Permissions Wiped After Jenkins Restart

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msfjarvis@gmail.com (JIRA)

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May 13, 2016, 7:15:01 AM5/13/16
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Harsh Shandilya commented on Bug JENKINS-25842
 
Re: User Permissions Wiped After Jenkins Restart

Mine is worse, I can't even log in :/

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ishaangt@gmail.com (JIRA)

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Nov 21, 2018, 2:32:02 AM11/21/18
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The same is the issue with the latest version of Jenkins. (1.3.8).

Using Jenkins on Docker and on plugin installation and restart, the LDAP properties get reset to own user database.

Have to reconfigure the security configurations and also set the file configurations as that also gets reset.

 

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suganyaravi@hotmail.com (JIRA)

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Sep 26, 2019, 2:29:02 AM9/26/19
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We ran into the same issue with Jenkins ver 2.164.2 on Ubuntu. After Jenkins master restart, the user accounts/password/security details were wiped out.

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posix99@hotmail.com (JIRA)

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Nov 7, 2019, 2:15:04 PM11/7/19
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In our case it happened after a reboot + few plugin updates.
1. we had to disable security as per above suggestions
2. roll back the upgraded plugins to their previous version
3. enable security back (at this stage users still not able to login)
4. reload configuration from disk (it will quick-restart jenkins)
5. users were able to login again, using their original credentials

we suspect there was an issue while jenkins was loading config.xml causing it to somehow avoid the users/roles section.

mark.earl.waite@gmail.com (JIRA)

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Feb 19, 2020, 6:52:03 PM2/19/20
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Mark Waite updated an issue
 
Jenkins / Bug JENKINS-25842
Change By: Mark Waite
Component/s: _unsorted
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