[JIRA] (JENKINS-58073) Can't install plugins when Jenkins is installed on a different subnet

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ed.wittmann@certesnetworks.com (JIRA)

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Jun 18, 2019, 10:59:02 AM6/18/19
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Slim W. created an issue
 
Jenkins / Bug JENKINS-58073
Can't install plugins when Jenkins is installed on a different subnet
Issue Type: Bug Bug
Assignee: Natasha Stopa
Components: plugin-installation-manager-tool
Created: 2019-06-18 14:58
Environment: Debian 9, openjdk 8, Jenkins 2.176.1 from Docker jenkinsci/blueocean
Priority: Major Major
Reporter: Slim W.

I have Jenkins installed via Docker. When I try to install plugins from the browser via the "Available Plugins" menu, I get an error every time:

Also:   java.lang.Throwable: HttpInput failure
		at org.eclipse.jetty.server.HttpInput.failed(HttpInput.java:831)
		at org.eclipse.jetty.server.HttpConnection$BlockingReadCallback.failed(HttpConnection.java:661)
		at org.eclipse.jetty.io.FillInterest.onFail(FillInterest.java:138)
		at org.eclipse.jetty.io.AbstractEndPoint.onIdleExpired(AbstractEndPoint.java:406)
java.util.concurrent.TimeoutException: Idle timeout expired: 5000/5000 ms
	at org.eclipse.jetty.io.IdleTimeout.checkIdleTimeout(IdleTimeout.java:166)
	at org.eclipse.jetty.io.IdleTimeout$1.run(IdleTimeout.java:50)
	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)
	at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
Caused: java.io.IOException
	at org.eclipse.jetty.server.HttpInput$ErrorState.noContent(HttpInput.java:1085)
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:318)
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:256)
	at org.eclipse.jetty.util.UrlEncoded.decodeUtf8To(UrlEncoded.java:484)
	at org.eclipse.jetty.util.UrlEncoded.decodeTo(UrlEncoded.java:577)
	at org.eclipse.jetty.server.Request.extractFormParameters(Request.java:555)
Caused: org.eclipse.jetty.io.RuntimeIOException
	at org.eclipse.jetty.server.Request.extractFormParameters(Request.java:560)
	at org.eclipse.jetty.server.Request.extractContentParameters(Request.java:478)
	at org.eclipse.jetty.server.Request.getParameters(Request.java:387)
	at org.eclipse.jetty.server.Request.getParameterNames(Request.java:1056)
	at hudson.security.csrf.CrumbFilter.extractCrumbFromRequest(CrumbFilter.java:112)
	at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:81)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
	at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
	at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
	at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
	at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
	at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
	at org.eclipse.jetty.server.Server.handle(Server.java:502)
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370)
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267)
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
	at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
	at java.lang.Thread.run(Thread.java:748)

It doesn't matter which plugin I choose, this always occurs. I will note that Jenkins is on a different subnet than my laptop. On the jenkins host, we have the following setup:

 

host network: 10.10.0.0/16

docker network: 10.251.251.1/24

laptop network: 172.20.0.0/16

If I happen to put my laptop on the same network as the Jenkins host network (10.10), then I can install plugins. Otherwise, plugin installations are unsuccessful.

We don't use a proxy server. The base url for Jenkins is set correctly. I tried putting an nginx reverse proxy in front of Jenkins (proxying 80:8080), but this doesn't help.

Both the jenkins host and my laptop are able to access the internet (for instance, I can install packages with apt on either host).

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kwhetstone@cloudbees.com (JIRA)

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Jun 18, 2019, 11:05:02 AM6/18/19
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Kristin Whetstone updated an issue
Change By: Kristin Whetstone
Component/s: docker
Component/s: plugin-installation-manager-tool

kwhetstone@cloudbees.com (JIRA)

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Jun 18, 2019, 11:05:02 AM6/18/19
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kwhetstone@cloudbees.com (JIRA)

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Jun 18, 2019, 11:07:01 AM6/18/19
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Kristin Whetstone commented on Bug JENKINS-58073
 
Re: Can't install plugins when Jenkins is installed on a different subnet

Hi, this is more of a docker problem, I think it has something to do with the networking there. I'd try asking on the jenkins IRC or gitter channel, or on the Jenkins mailing list. Thanks!

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