[JIRA] (JENKINS-57644) Email-Ext does not send to users whose email address starts with '#'

[steve.turner@commscope.com (JIRA)]

Steve Turner created an issue

Jenkins / JENKINS-57644 Email-Ext does not send to users whose email address starts with '#' Issue Type: Bug Assignee: David van Laatum Components: email-ext-plugin Created: 2019-05-23 14:15 Environment: Jenkins ver. 2.164.3 Email Extension Plugin ver. 2.66 Priority: Minor Reporter: Steve Turner I've noticed that the email-ext plugin will not send out notifications to emails beginning with a '#', even though the job console states that it is doing so. For example: Build step 'Execute shell' marked build as failure Discard old builds... Email was triggered for: Failure - Any Sending email for trigger: Failure - Any Sending email to: #jenkin...@company.com Finished: FAILURE The email-ext plugin is fine if the email does not being with a '#'. Add Comment

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[steve.turner@commscope.com (JIRA)]

Steve Turner updated an issue

Jenkins / JENKINS-57644 Email-Ext does not send to users whose email address starts with '#'

Change By: Steve Turner

I've noticed that the email-ext plugin will not send out notifications to emails beginning with a '#', even though the job console states that it is doing so. For example:

{quote}Build step 'Execute shell' marked build as failure

Discard old builds... Email was triggered for: Failure - Any Sending email for trigger: Failure - Any Sending email to: #jenkin...@company.com Finished: FAILURE

{quote} The email-ext plugin is fine if the email does not being begin with a '#'.

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[david@vanlaatum.id.au (JIRA)]

David van Laatum closed an issue as Not A Defect

If it says sending then it at least tried to send to that address. Have you checked your mail servers logs to see what happened to it? Chances are it was either spammed or sender restrictions on the destination address dropped it.

Jenkins / JENKINS-57644 Email-Ext does not send to users whose email address starts with '#'

Change By: David van Laatum Status: Open Closed Resolution: Not A Defect

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[steve.turner@commscope.com (JIRA)]

Steve Turner commented on JENKINS-57644

Re: Email-Ext does not send to users whose email address starts with '#' Hi David van Laatum, The mail server I'm using is administered by my organisation's IT department. Emails to names in the same domain without the hash are delivered successfully, so why those beginning with a hash are being handled differently is a mystery. I'll contact our IT dept. to take a look at the server logs. Thank you for taking the time to investigate. Regards, Steve

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