accounts.jenkins.io completely broken

[Ben McCann]

Hi,

I'm unable to sign into JIRA despite knowing my username and password. If I enter my user id chengas123 into https://accounts.jenkins.io/passwordReset then I get a stack trace. The page says "If you can't figure this out, contact us to get your account recovered.", but there's absolutely no contact info so I don't know who to contact.

This is a super frustrating experience. I'm hoping someone here will be able to help me out.

Thanks,

Ben

[R. Tyler Croy]

(replies inline)

On Fri, 30 Sep 2016, Ben McCann wrote:

> Hi,
>
> I'm unable to sign into JIRA

> <https://issues.jenkins-ci.org/secure/Dashboard.jspa> despite knowing my

The account-app isn't the /most/ user friendly, that's for sure.

We have a mailing list for this kind of thing for future reference:
jenkinsci...@googlegroups.com


Anyways, that account in particular doesn't have a valid email associated with
it, so no wonder the password reset isn't working.



- R. Tyler Croy

------------------------------------------------------
Code: <https://github.com/rtyler>
Chatter: <https://twitter.com/agentdero>

% gpg --keyserver keys.gnupg.net --recv-key 1426C7DC3F51E16F
------------------------------------------------------

[Ben McCann]

Thanks. I will contact that list to find out how my account disappeared

On Fri, Sep 30, 2016 at 1:40 PM, R. Tyler Croy <ty...@monkeypox.org> wrote:

(replies inline)

On Fri, 30 Sep 2016, Ben McCann wrote:

> Hi,
>
> I'm unable to sign into JIRA
> <https://issues.jenkins-ci.org/secure/Dashboard.jspa> despite knowing my
> username and password. If I enter my user id chengas123
> into https://accounts.jenkins.io/passwordReset then I get a stack trace.
> The page says "If you can't figure this out, contact us to get your account
> recovered.", but there's absolutely no contact info so I don't know who to
> contact.
>
> This is a super frustrating experience. I'm hoping someone here will be
> able to help me out.



The account-app isn't the /most/ user friendly, that's for sure.

We have a mailing list for this kind of thing for future reference:

jenkinsci-accounts@googlegroups.com

Anyways, that account in particular doesn't have a valid email associated with
it, so no wonder the password reset isn't working.



- R. Tyler Croy

------------------------------------------------------
     Code: <https://github.com/rtyler>
  Chatter: <https://twitter.com/agentdero>

  % gpg --keyserver keys.gnupg.net --recv-key 1426C7DC3F51E16F
------------------------------------------------------

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