jRCS and AD

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Jean-François VIGNERON

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Sep 14, 2009, 1:45:22 PM9/14/09
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Hello,
 
    One of our costumer is currently using jRCS on an AD Server (2K3 server).. He wants to separate the AD server and the jBase/jRCS server..But our first test failed.
 
    Did someone use jRCS on a 2003 server which is part of AD but AD not hosted on the same server than jBase ? And of course use AD Users to log into jRCS.
 
Thanks in advance
Jeff
MVSolutions.

Simon Verona

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Sep 14, 2009, 3:21:39 PM9/14/09
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jRCS works fine whether on an AD server, a standalone server or a member server.

You are probably experiencing some sort of authentication issue with your jRCS user...  You should be able to telnet into the jbase server and login using your jrcs login and password.  If you can't then this will be your problem...

You need to check that the jrcs user has permissions for the home directory and that the local profile is set to the home directory.. Also double check the jrcsrc.cmd file is set correctly...

Hope this helps.

Simon

Jean-François VIGNERON

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Sep 14, 2009, 3:51:56 PM9/14/09
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Hi Simon,
 
    In fact when I install jRCS on a member server I have folowing behaviour:
    -Telnet work great. my demo1 user succesfull log into e:\demo1
    -jRCS can log with demo1 users but get a warning into the jrcs.log, and jrcs use a wrong home folder.
 
09/11/09 10:20:07AM [1188] WARNING: Cannot obtain the home directory for account demo1. Using default for user demo1
09/11/09 10:20:07AM [1188] WARNING: Cannot obtain home directory for user or account. Logging into the user's profile directory: C:\Documents and Settings\demo1
    -The 1st error mean jRCS can't retreive the PATH of the account from SYSTEM file. But the JEDIFILENAME_SYSTEM is good on system part environment variable and the entry demo1 is well with "D" in attr1 and the full path in Attr2.
    -The 2nd error mean it can't retreive the HOME folder from AD. But telnet can, and if I use demo1 as windows user it change successfully into e:\demo1 folder.
 
    So I sould have miss an other parameters but can't find him.
 
    So do you ever install a jRCS server on a member server and use AD defined user to log into jRCS ?
    As I explain I install lot of jRCS server With or without AD without problem. But it's the first time I wan't to install jRCS on a simple member of AD.
    (I just try to add an XP in my AD network and the jRCS have the same behaviour.. As log into "C:\Documents and Settings\demo1"
 
Regards
Jeff
----- Original Message -----

Simon Verona

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Sep 14, 2009, 4:36:47 PM9/14/09
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I think you've misunderstood the first error...  I think it's trying to locate the directory from the Windows profile - not the SYSTEM file.  Check the User demo1 on the server - on the profile tab, the "Local Directory" should be set to the directory that contains the jrcsrc.cmd file for that user.    The second error I think is simply a restatement of the first error.

Just in case I'm very confused, the jRCS server should be installed on the jbase database server, the jRCS client software should be installed on other PC's.  

Hope this helps!
Simon

Jean-François VIGNERON wro

Simon Verona

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Sep 14, 2009, 4:44:56 PM9/14/09
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One other thing to check is that you don't have the demo1 user set up twice - once locally on the server, and once on the AD... I think jRCS will use the local user in preference to the AD user, whereas telnet will possibly use the opposite...

Simon

Jean-François VIGNERON

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Sep 14, 2009, 5:21:25 PM9/14/09
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Simon,
 
    I have no local users defined except Admin and guest..
 
regards Jeff

Jean-François VIGNERON

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Sep 14, 2009, 5:25:20 PM9/14/09
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Hello,
 
    To find the HOME folder, I believed jRCS first check the 4st parameters (Account name) and if it can't found it it take the default HOME of the user..
 
    So I make an other test just with the user and password, removing the account parameters but I still have the problem..
 
    And the local folder in profile tab is set to e:\demo1.. As the good telnet login prove it.

Simon Verona

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Sep 15, 2009, 3:57:27 AM9/15/09
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In that case, I'm confused! I've never come across this problem
before.... As far as I know, jrcs uses Windows authentication of the
user, moves into the users local directory set in the profile (or a
standard directoy else) and executes the jrcsrc.cmd file.

I would suggest you have a word with devsup.!

Simon

===========================
Simon Verona
Director
Dealer Management Services Ltd

email: si...@dmservices.co.uk
tel: 0845 686 2300



Jean-François VIGNERON wrote:
> Hello,
>
> To find the HOME folder, I believed jRCS first check the 4st
> parameters (Account name) and if it can't found it it take the default
> HOME of the user..
>
> So I make an other test just with the user and password, removing
> the account parameters but I still have the problem..
>
> And the local folder in profile tab is set to e:\demo1.. As the
> good telnet login prove it.
>
> Regards
> Jeff
>
> ----- Original Message -----
> *From:* Simon Verona <mailto:si...@dmservices.co.uk>
> *To:* jb...@googlegroups.com <mailto:jb...@googlegroups.com>
> *Sent:* Monday, September 14, 2009 10:36 PM
> *Subject:* Re: jRCS and AD
>> *From:* Simon Verona <mailto:si...@dmservices.co.uk>
>> *To:* jb...@googlegroups.com <mailto:jb...@googlegroups.com>
>> *Sent:* Monday, September 14, 2009 9:21 PM
>> *Subject:* Re: jRCS and AD
>>
>> jRCS works fine whether on an AD server, a standalone server
>> or a member server.
>>
>> You are probably experiencing some sort of authentication
>> issue with your jRCS user... You should be able to telnet
>> into the jbase server and login using your jrcs login and
>> password. If you can't then this will be your problem...
>>
>> You need to check that the jrcs user has permissions for the
>> home directory and that the local profile is set to the home
>> directory.. Also double check the jrcsrc.cmd file is set
>> correctly...
>>
>> Hope this helps.
>>
>> Simon
>>
>> Jean-François VIGNERON wrote:
>>> Hello,
>>>
>>> One of our costumer is currently using jRCS on an AD
>>> Server (2K3 server).. He wants to separate the AD server and
>>> the jBase/jRCS server..But our first test failed.
>>>
>>> Did someone use jRCS on a 2003 server which is part of
>>> AD but AD not hosted on the same server than jBase ? And of
>>> course use AD Users to log into jRCS.
>>>
>>> Thanks in advance
>>> Jeff
>>> MVSolutions.
>>> www.mvsolutions.fr <http://www.mvsolutions.fr>
>>>
>>>
>>
>>
>>
>>
>
>
>
> >
simon.vcf

Jean-François VIGNERON

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Sep 16, 2009, 9:00:17 AM9/16/09
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Hello simon,

You gave me the clue to solve my problem... You were right about the
interpretation of this message:
09/11/09 10:20:07AM [1188] WARNING: Cannot obtain the home directory for
account demo1. Using default for user demo1

I discover that the 4st parameters (Account) of connection method is
used to retreive the PATH from the users database and not from the SYSTEM
file. So to use it We have to add users named as the account name into
windows. And for my special config theses users have to be declared locally.
(Declare them into the AD caused my problems)

Thanks for all
Jeff

----- Original Message -----
From: "Simon Verona" <si...@dmservices.co.uk>
To: <jb...@googlegroups.com>
Sent: Tuesday, September 15, 2009 9:57 AM
Subject: Re: jRCS and AD


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