T24: R07.004 T24 Service Error

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Ahmed Ali Nisar

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Sep 20, 2011, 10:10:25 AM9/20/11
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Dear All,

I am facing a problem with a service with following error

=================================================================================================

Agent 44 started 20 SEP 11 18:23:43
Agent's Process id 17833
Running on server JSBPRD01 PortNumber 7
_PK.OFFBAL_PK.OFFBAL_44_20 SEP 2011_18:23:43_Standard multi-thread job
_PK.OFFBAL_PK.OFFBAL_44_20 SEP 2011_18:23:43_Calling load routine
_PK.OFFBAL_PK.OFFBAL_44_20 SEP 2011_18:23:43_Updating the Locking with PK.OFFBAL-PK.OFFBAL-1 and F.JOB.LIST.3
_PK.OFFBAL_PK.OFFBAL_44_20 SEP 2011_18:23:43_Session not doing SELECT  processing 608 75542
_PK.OFFBAL_PK.OFFBAL_44_20 SEP 2011_18:23:43_Processing...11 Offset...484 Number of sessions...54
_PK.OFFBAL_PK.OFFBAL_44_20 SEP 2011_18:23:43_Processing...4 Offset...181 Number of sessions...54
_PK.OFFBAL_PK.OFFBAL_44_20 SEP 2011_18:23:43_Processing...1 Offset...70 Number of sessions...54
_PK.OFFBAL_PK.OFFBAL_44_20 SEP 2011_18:23:43_Processing...36 Offset...28 Number of sessions...54
 ** Error [ EXIT_TRANS_ABORT ] **
TRANSACTION ABORT forced as transaction open when program terminated
jsh sep19ac ~ -->

=======================================================================================================================

The F.LOCKING application contains the record PK.OFFBAL-PK.OFFBAL-1 and doesn't clear, I am convince that the  service is abnormally terminated and re started and as
a result the Select routine of the service is not thrown by the system where some file variable has been assigned for sequential writing in the main routine.......

looking forward for your views and solutions.....


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Ahmed Ali Nisar          
Temenos T24 Consultant
Sapphire Consulting Service

VK

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Sep 26, 2011, 3:52:43 AM9/26/11
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Hi,

Stop all services and tSM, clear file F.TSA.STATUS and all
F.JOB.LIST.n, where n = 1...x (when you get "no file" error you can
stop); then restart all anew. If the error still there:

looks like PK.OFFBAL is a local service? Might be that some
programming error leads to CALL FATAL.ERROR. Try to DEBUG it.

If it's core - write to Temenos helpdesk.

VK
> *Ahmed Ali Nisar          *

Ahmed Ali Nisar

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Sep 26, 2011, 8:00:52 AM9/26/11
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Hi VK,
    thank you so much we have able to fix that error by clearing the Job(s) list .... how ever there was no programming error as i debug
the service quite a few time and the same error reproduce once i break the session manually.....

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