T24 -R10 - ERROR "MAXIMUM CONCURRENT LICENSED USERS"

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raphael olapade

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Nov 8, 2011, 5:41:41 AM11/8/11
to jB...@googlegroups.com
Dear All,

Below are the detail information and thereafter the ERROR i am encountering.

System Information
==================

System                      : Linux satt24mcb 2.6.18-194.el5.#1 SMP Tue Mar 16 21:52:39 EDT 2010 x86_64
OS Release                  : Red Hat Enterprise Linux Server release 5.5 (Tikanga)

Environment
===========
TAFC
RELEASE Information         : Major 10.0 , Minor 0.8 , Patch  (Change 92702)

Application:
=========
R10 ON MCB

SPF
=====
  41 EXTENDED.PREC..... Y
  42 SOURCE.RELEASE.... N
  43 NO.OF.USERS....... 20
  49 POS.MVMT.HIST..... 1
==

ERROR:
=======
login: satlive
Password:
Last login: Tue Nov  8 09:19:35 from msavepc-8.sat.sinapiaba.com
ERROR! Maximum concurrent licensed user limit exceeded


<Your 'TELNET' connection has terminated>

EXPLANATION:
============
From the information provided above, what we observed is that once the maximum number of users in SPF has been exhausted on the system, system will not allow any other users to logon to the system even in the test area of the same server at the system level not to even talk of application level.
Any attempt to gain access or logon to the same server after maximum number of users in SPF has been reached; system will come up with this error at logon to the system not to application i.e.

Red Hat Enterprise Linux Server release 5.5 (Tikanga)
Kernel 2.6.18-194.el5 on an x86_64
login: satlive
Password:
Last login: Tue Nov  8 10:07:35 from datapc5.sat.sinapiaba.com
ERROR! Maximum concurrent licensed user limit exceeded


<Your 'TELNET' connection has terminated>

Please what could be the solution to the issues.

Thank you.

Kind Regards Always

--

Ralph



pat

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Nov 8, 2011, 11:43:05 AM11/8/11
to jBASE
The 'ERROR! Maximum concurrent licensed user limit exceeded' message
has no direct relationship to the 'SPF' record
( other than 'notional connection' that the number of T24 Application
users, allowed by the 'SPF' record, should be equal to the number of
jBASE sessions, permitted by the jBASE license )

The 'ERROR! Maximum concurrent licensed user limit exceeded' message
occurs :

when attempting to start a new jBASE session, and the number of
licensed jBASE sessions are already in use

when using a 'temporary jBASE license' and the expiry date of the
temporary license has been reached

when a valid jBASE license has not been installed on the machine
> *
>
> Ralph
>
> *

Jawwad Khan

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Nov 10, 2011, 1:52:22 AM11/10/11
to jb...@googlegroups.com
Respected,
If you are using Browser, Also check COUNT F.OS.TOKEN, if this count is equal or greater than the NO.OF.USERS in SPF thats means your allowed concurrent licensed user limit exceeded.
 
We have faced this issue and found that those user who donot properly log off the T24 system or leave the t24 browser unattended there token in F.OS.TOKEN File stands idle till these users log in back and log out properly.

take these listings
 
LIST F.OS.TOKEN F1 F2 F3 F4 F5
 
where F4 is the last numeric time of the user access the application.
 
Regards
 
Jawwad Khan

--
Please read the posting guidelines at: http://groups.google.com/group/jBASE/web/Posting%20Guidelines
 
IMPORTANT: Type T24: at the start of the subject line for questions specific to Globus/T24
 
To post, send email to jB...@googlegroups.com
To unsubscribe, send email to jBASE-un...@googlegroups.com
For more options, visit this group at http://groups.google.com/group/jBASE?hl=en

Raphael Olapade

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Nov 10, 2011, 6:31:11 AM11/10/11
to jb...@googlegroups.com
Hi All,

While thanking ALL for various contributions here and there, the issue in question has not been fully addressed and that is  once all the number of users specified in the SPF has been duly used system will not allow anybody to log on into the system to get to "jshell" prompt.

Therefore the scenario where i need members assistance is that does the number of the users in "SPF" has anything to do with the users accessing System and not database? Because once the number of the users in SPF has been fully logon, the system will not allow anybody to login and reach "jshell" either to monitor users or any application at the "jshell" prompt. And if any "test" area is created on the same server where the "live" area resident, system will not allow login instead this error will just come up after entering both "login and password" respectively.

login: newlive
Password:
Last login: Thu Nov 10 09:59:09 from datapc17.

ERROR! Maximum concurrent licensed user limit exceeded


<Your 'TELNET' connection has terminated>

How could the issue like this be addressed/resolved?

Thank you.

Best Regards

rafael
--

Ralph Olapade

Phone: +234 08187173185


WladGu

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Nov 10, 2011, 8:59:12 AM11/10/11
to jBASE
Hi

How to set variables in your profile?
jdiag -v

--
WladGu

On Nov 10, 1:31 pm, Raphael Olapade <olap...@jethroltd.com> wrote:
> Hi All,
>
> While thanking ALL for various contributions here and there, the issue in
> question has not been fully addressed and that is once all the number of
> users specified in the SPF has been duly used system will not allow anybody
> to log on into the system to get to "jshell" prompt.
>
> Therefore the scenario where i need members assistance is that does the
> number of the users in "SPF" has anything to do with the users accessing
> System and not database? Because once the number of the users in SPF has
> been fully logon, the system will not allow anybody to login and reach
> "jshell" either to monitor users or any application at the "jshell" prompt.
> And if any "test" area is created on the same server where the "live" area
> resident, system will not allow login instead this error will just come up
> after entering both "login and password" respectively.
>
> login: newlive
> Password:
> Last login: Thu Nov 10 09:59:09 from datapc17.
> ERROR! Maximum concurrent licensed user limit exceeded
>
> <Your 'TELNET' connection has terminated>
>
> How could the issue like this be addressed/resolved?
>
> Thank you.
>
> Best Regards
>
> rafael
> On 10 November 2011 06:52, Jawwad Khan <jawwik...@gmail.com> wrote:
>
>
>
> > Respected,
> > If you are using Browser, Also check COUNT F.OS.TOKEN, if this count is
> > equal or greater than the NO.OF.USERS in SPF thats means your allowed
> > concurrent licensed user limit exceeded.
>
> > We have faced this issue and found that those user who donot properly log
> > off the T24 system or leave the t24 browser unattended there token in
> > F.OS.TOKEN File stands idle till these users log in back and log out
> > properly.
>
> > take these listings
>
> > LIST F.OS.TOKEN F1 F2 F3 F4 F5
>
> > where F4 is the last numeric time of the user access the application.
>
> > Regards
>
> > Jawwad Khan
> >> *
>
> >> Ralph
>
> >> *
>
> >> --
> >> Please read the posting guidelines at:
> >>http://groups.google.com/group/jBASE/web/Posting%20Guidelines
>
> >> IMPORTANT: Type T24: at the start of the subject line for questions
> >> specific to Globus/T24
>
> >> To post, send email to jB...@googlegroups.com
> >> To unsubscribe, send email to jBASE-un...@googlegroups.com
> >> For more options, visit this group at
> >>http://groups.google.com/group/jBASE?hl=en
>
> > --
> > Please read the posting guidelines at:
> >http://groups.google.com/group/jBASE/web/Posting%20Guidelines
>
> > IMPORTANT: Type T24: at the start of the subject line for questions
> > specific to Globus/T24
>
> > To post, send email to jB...@googlegroups.com
> > To unsubscribe, send email to jBASE-un...@googlegroups.com
> > For more options, visit this group at
> >http://groups.google.com/group/jBASE?hl=en
>
> --
> *
>
> Ralph Olapade
>
> Phone: +234 08187173185
> *
Message has been deleted

pat

unread,
Dec 22, 2011, 8:29:37 PM12/22/11
to jBASE
The 'jruntime.override' codes are for internal Temenos use only and
MUST NOT be applied to Customer systems nor distributed outside
Temenos

On Dec 22, 5:34 am, Lalit Patil <lalitofficia...@gmail.com> wrote:
> just put new TAFC/JBASE license in system.properties file, which can be
> found in %TAFC HOME% /config folder.
>
> step 1) go to last line in this file, & insert jruntime.override = <new
> license code>
>
> step 2) save this file & close all existing session, login once again, now
> it should not throw such error.
>
> see the screenshot attached for more details.
>
> Regards,
> Lalit
> On Thu, Nov 10, 2011 at 5:01 PM, Raphael Olapade <olap...@jethroltd.com>wrote:
>
>
>
>
>
>
>
> > Hi All,
>
> > While thanking ALL for various contributions here and there, the issue in
> > question has not been fully addressed and that is  once all the number of
> > users specified in the SPF has been duly used system will not allow anybody
> > to log on into the system to get to "jshell" prompt.
>
> > Therefore the scenario where i need members assistance is that does the
> > number of the users in "SPF" has anything to do with the users accessing
> > System and not database? Because once the number of the users in SPF has
> > been fully logon, the system will not allow anybody to login and reach
> > "jshell" either to monitor users or any application at the "jshell" prompt.
> > And if any "test" area is created on the same server where the "live" area
> > resident, system will not allow login instead this error will just come up
> > after entering both "login and password" respectively.
>
> > login: newlive
> > Password:
> > Last login: Thu Nov 10 09:59:09 from datapc17.
>
> > ERROR! Maximum concurrent licensed user limit exceeded
>
> > <Your 'TELNET' connection has terminated>
>
> > How could the issue like this be addressed/resolved?
>
> > Thank you.
>
> > Best Regards
>
> > rafael
>
> > On 10 November 2011 06:52, Jawwad Khan <jawwik...@gmail.com> wrote:
>
> >> Respected,
> >> If you are using Browser, Also check COUNT F.OS.TOKEN, if this count is
> >> equal or greater than the NO.OF.USERS in SPF thats means your allowed
> >> concurrent licensed user limit exceeded.
>
> >> We have faced this issue and found that those user who donot properly log
> >> off the T24 system or leave the t24 browser unattended there token in
> >> F.OS.TOKEN File stands idle till these users log in back and log out
> >> properly.
>
> >> take these listings
>
> >> LIST F.OS.TOKEN F1 F2 F3 F4 F5
>
> >> where F4 is the last numeric time of the user access the application.
>
> >> Regards
>
> >> Jawwad Khan
> >>> *
>
> >>> Ralph
>
> >>> *
>
> >>>  --
> >>> Please read the posting guidelines at:
> >>>http://groups.google.com/group/jBASE/web/Posting%20Guidelines
>
> >>> IMPORTANT: Type T24: at the start of the subject line for questions
> >>> specific to Globus/T24
>
> >>> To post, send email to jB...@googlegroups.com
> >>> To unsubscribe, send email to jBASE-un...@googlegroups.com
> >>> For more options, visit this group at
> >>>http://groups.google.com/group/jBASE?hl=en
>
> >> --
> >> Please read the posting guidelines at:
> >>http://groups.google.com/group/jBASE/web/Posting%20Guidelines
>
> >> IMPORTANT: Type T24: at the start of the subject line for questions
> >> specific to Globus/T24
>
> >> To post, send email to jB...@googlegroups.com
> >> To unsubscribe, send email to jBASE-un...@googlegroups.com
> >> For more options, visit this group at
> >>http://groups.google.com/group/jBASE?hl=en
>
> > --
> > *
>
> > Ralph Olapade
>
> > Phone: +234 08187173185
> > *
>
> > --
> > Please read the posting guidelines at:
> >http://groups.google.com/group/jBASE/web/Posting%20Guidelines
>
> > IMPORTANT: Type T24: at the start of the subject line for questions
> > specific to Globus/T24
>
> > To post, send email to jB...@googlegroups.com
> > To unsubscribe, send email to jBASE-un...@googlegroups.com
> > For more options, visit this group at
> >http://groups.google.com/group/jBASE?hl=en
>
>
>
>  system.properties.jpg
> 293KViewDownload
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