Job Title: Kronos/UKG Workforce Management Support Specialist (L2/L3)
Location: NY (Need NY, NJ Locals Only)
Experience: 10+ years
Visa: Need Only USC
Reports To: Workforce Systems Manager / IT Operations Lead
Job Summary:
We are seeking a highly skilled and motivated Kronos Workforce Management (WFM) Support Specialist to join our global support team. This is a remote role focused on Level 2 and Level 3 support, requiring deep expertise in Kronos WFM (UKG), strong troubleshooting skills, and excellent communication to resolve issues, collaborate with stakeholders, and ensure uninterrupted workforce operations.