Merchant refused to take return parcel due to Damage issue Ponno Bari |Jatrabari Hub|| 06.06.2026

[Nahid Islam Omar]

Dear concern

Greetings From Jatrabari Hub

+Masud Rana Bhai +Md. Mission Ali Bhai +MD.Aktaruzzaman Tuhin Bhai +Md. Ishraque Anjum Shimul Bhai +Mamun Kazi Bhai  Merchant refused to take the return parcel due to damage issues. Please check the attachment below and let us know the update ASAP.

Tracking ID	Shop Name	Shop ID	Item Detalis	Total Value	Packaging type	Delivery Hub	Item Conditio
26A513WE1CR7U1	Table Lagbe?	873295	Laptop Table	560	Good packegeing	Tangail Hub	Broken
26A518MO1CSXJY	Table Lagbe?	873295	Laptop Table	100	Good packegeing	Jhenaidah Hub	Broken
26A518MO1CSXOZ	Table Lagbe?	873295	Laptop Table	500	Good packegeing	Kallyanpur Hub	Broken
26A513WE1CR7US	Table Lagbe?	873295	Laptop Table	510	Good packegeing	Paikgacha Hub	Broken
26A518MO1CSWOP	Table Lagbe?	873295	Laptop Table	480	Good packegeing	Faridpur Hub	Broken

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Thanks & Regards

	Nahid Islam Omar Team Lead 3PL Express Operation Phone: +01648161711 Email: nahid...@shopup.org Web: WWW. REDX.COM

[MD.Aktaruzzaman Tuhin]

@DinIslam Redx @Mahathir Orun check this issue.

Thanks & Regards,

MD:Aktaruzzaman (Tuhin) Hub Manager 3PL Express Operations (Logistics and Fulfillment at Shopfront Limited) Cell: 01313-717933 E-mail: akt aruz...@shopf.org https://redx.com.bd 741, 60 feet road,Middle Monipur, Mirpur-2, Dhaka-1216 Mirpur 60 Fit (kallyanpur Hub)

[Md. Abid Hossain]

Dear Concern,

Based on the available evidence, I have closed these issues. All cases have been identified as poor packaging issues. As per our policy, compensation is not applicable for such cases.  

Regards,

Md. Abid Hossain
Sr. Executive - Audit & Pricing Expert