Merchant refused to take return parcel due to Damage issue Ponno Bari |Jatrabari Hub|| 06.07.2026

[Nahid Islam Omar]

Dear concern

Greetings From Jatrabari Hub

+MD Mamunur Rashid Bhai +Md Rakibul Hasan Santo Bhai +Fahad Sheikh Bhai 

Merchant refused to take the return parcel due to damage issues. Please check the attachment below and let us know the update ASAP.

Tracking ID	Shop Name	Shop ID	Item Detalis	Total Value	Packaging type	Delivery Hub	Item Condition
26A621SU1D1F38	Table Lagbe?	873295	Laptop Table	520	Good Packegeing	Feni Hub	Broken
26A615MO1CZPGV	Table Lagbe?	873295	Laptop Table	560	Good Packegeing	Kishorganj Hub	Broken
26A618TH1D0KS0	Table Lagbe?	873295	Laptop Table	620	Good Packegeing	Chapai Nawabganj Hub	Broken
26A628SU1D3BU1	Table Lagbe?	873295	Laptop Table	470	Good Packegeing	Tongi Hub	Broken
26A620SA1D14TH	Table Lagbe?	873295	Laptop Table	460	Good Packegeing	Joypurhat Hub	Broken
26A626FR1D2LSJ	Table Lagbe?	873295	Laptop Table	480	Good Packegeing	Shariatpur Hub	Broken

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Thanks & Regards

	Nahid Islam Omar Team Lead 3PL Express Operation Phone: +01648161711 Email: nahid...@shopup.org Web: WWW. REDX.COM

[Md. Abid Hossain]

Dear Concern,

Based on the available evidence, I have closed these issues. All cases have been identified as poor packaging issues. As per our policy, compensation is not applicable for such cases.  

Regards,

Md. Abid Hossain
Sr. Executive - Audit & Pricing Expert

[Fahad Sheikh]

Dear Concern,
Greetings from Shariatpur Hub.

We have returned the parcel to the merchant in the same condition as it was received from the customer. Shariatpur Hub will not take any responsibility for this issue.

Tracking Id : 26A626FR1D2LSJ