Dear Concern,
Today morning jatrabari hub received 2 damage parcel in SHAJGOJ shop . packaging was very poor . Rider was assigned this 2 parcels on there panel .if those parcel s customer received there parcel ,then no problem . but if customer were not received those 2 parcels and returned .then jatrabari hub not responsible for this 2 parcels and not take any responsibilitys in those parcels damage issue , & not any libilities for this 2 parcels damage issue .
Here I attached 2 parcels tracking ,details & vedio to proof .
+Zinia Shabnam apu please look this issue .
+CONTROL & COMPLIANCE - REDX please noted this issue .
+Md. Mizanur Rahman Bhai FYI .
Tracking ID Shop ID Shop Name Remarks 26A518MO1CSYLU
26A518MO1CSYHR
SHAJGOJFound Damage Parcel 735034
Muhammad Farhan Rahman
Operation AssociatePhone: 8801343296471
Email: mhfarh...@gmail.com
REDX LOGISTICS LIMITED
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Best regards
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Kabil Chowdhury Hub Manager - Old Town RedX Logistics Ltd. p: 01321216022 a: SKS Tower (4th Floor), Mohakhali, Dhaka-1206 |
Best regards
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Kabil Chowdhury Hub Manager - Old Town RedX Logistics Ltd. p: 01321216022 a: SKS Tower (4th Floor), Mohakhali, Dhaka-1206 |
| Date | Camera Details | Time | Remarks | Tracking ID |
| 19/5/2026 | NVR-1 D-23 (Camera-07) | 06:10 AM to 06:12 AM | Parcel loading scan time | 26A517SU1CSFO7 |
| NVR-4 D-06 (Camera-49) | 07:09 AM to 07:11 AM | vehicle loading time |
Your mentioned the CCTV footage below attached the link. Please click the link and download.
Executive - IT
A: ShopUp HQ, 429–432, Tejgaon I/A, Dhaka 1208
Kabil Chowdhury Hub Manager - Old Town RedX Logistics Ltd. p: 01321216022 a: SKS Tower (4th Floor), Mohakhali, Dhaka-1206 |
Nasir Uddin Asst. Team Lead-CMH REDX Logistics Limited |