first step on Jatos

[Emilien Brochet]

Hi,

I'm a very new Jatos user and have a question please.

I've installed Jatos on my computer (and java), load it clicking on loader.bat and then loggin to the appropriate web page. From here no problem!

But when I try to create a new experiment (or even every kind of interaction with the interface except loading an example wich I can run), the screen open the pop up where I should enter new experiment name but it stay frozzen with no possibilities of entering a name, creating my experiment.

Is anyone already get this problem? What should I do?

Thanx!

Emilien

[Kristian Lange]

Hi Emilien!

Usually, after you click on the new study button, you get this little pop-up asking you for the name of the study and if you then click on "Add" it creates the study. Strange that it freezes in your case. Do you get any errors in your browser's dev tools, in the console or, in the network tab, any failed requests?

Best,

Kristian

[Emilien Brochet]

Hi Kristian,

here is a screen shot of what I get in console and we can also see how the screen is frozzen

Thank you very much for your answer,

Best,

Emilien

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[Kristian Lange]

Your console looks fine. What does the Network tab of your dev tools say? I'm looking for failed requests. Another think you can try: go to Administraion -> Logs, open application.log and search for any error/exception/fail.

[Emilien Brochet]

it seems there is no error in my network, and application.log renders this:

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[Kristian Lange]

Your log doesn't show any attempt to create a new study. So I guess it doesn't get send by the browser for whatever reason. What browser are you using? Have you tried it with different browsers?

[Emilien Brochet]

ok, I try with another one, for now I use firefox.

I keep you in touch.

Thank you very much

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[Emilien Brochet]

it works with edge... it's a begining..

Quite cool but I really want to use firefox 😅. I try to update, quit and close and reopen...

[Kristian Lange]

Maybe it is one of your Browser-Extensions? Maybe some Ad-Blocker? You can try cortex.jatos.org with your FF and check if works with this JATOS.