Celcom Prepaid- Network Access Fees
Junidas Saham
the Celcom Prepaid? I was shocked the other day when I went to the
phone shop to buy the RM50 card to make my calls, and the guy tells me
which one you want Celcom has two, rental and another one for calls.
This is really ridicules; I have just been retrenched and trying to
keep all cost low and now this crap. How did they even come up with
this plan anyway?
I was taken up by the newspaper add and all their Marketing stunt
RM138, so I went to buy it, my and I bought it. And the shop being
the shop just said buy, buy, buy and did not tell us the whole story,
all these one time sales man we have these days.
A real con job, Has anyone informed Formca yet? Is there some way
to get some money back? I don't want the package!
Jimmy
michael
>
>Can anyone tell me how they came up about the Network Access Fee for
>the Celcom Prepaid? I was shocked the other day when I went to the
>phone shop to buy the RM50 card to make my calls, and the guy tells me
>which one you want Celcom has two, rental and another one for calls.
>
>This is really ridicules; I have just been retrenched and trying to
>keep all cost low and now this crap. How did they even come up with
>this plan anyway?
Celcom's plan is unique.
However, it's the least cost effective among all prepaids.
Their prepaid system works like their post paid system.
You pay a rental for network access (which is not cheap
and certainly more than the RM30/m you pay for post paid).
You also pay a fee everytime you call according to the post paid
rate.
However, you don't get to enjoy the reduced rate from 7pm
to 7am. Their reduced rate starts at 12am when most users
are in bed.
The celcom prepaid started off well and I was among
their first users.
Unfortunately, their service deteriorated.
At one stage, I wasn't even able to get a line on their prepaid
eventhough their post paid line worked well.
I finally gave up on them they pushed the reduced rate
forward from 7pm to past midnight.
regards,
michael ... afn2...@afn.org
Dave Baker
>Their prepaid system works like their post paid system.
>You pay a rental for network access (which is not cheap
>and certainly more than the RM30/m you pay for post paid).
What's this RM30/month business? I just looked at the Celcom bill for the
phone I use (but don't pay for - someone else does) and it is RM60/month for
"Access Fee" - how does one get it for RM30/month?
This is not to mention the other fees:
VAS Basic RM8 (no idea what this is!)
Telemanager Enhanced RM5 (necessary as people can't get to me due to crap
lines so they need to leave me voicemail. Amazing that Celcom can turn a
deficit in performance into a money-making scheme!)
Dave
Alan Teh
users of at least 4/5(?) years duration.
I actually asked them about this in January as I was fedup knowing that my
friends on Maxis enjoyed the 30/mth whereas I was still forking out 60/mth
for over 4 years with Celcom. The "customer service" person told me she did
not know. And this was like two weeks or so before the announcement came out
on the papers!! At the same call I told them I wanted to activate CLIR. I
was happy to fax them the request or even snail mail them a letter. But no,
I was told I HAD to go to a Celcom centre to do this! Imagine, just to
activate a simple extra "VAS" they can't help but incovenience the customer.
That was the last straw and now I am happily with Maxis. Their customer
support is miles better IMO. I am pleased to report that Maxis even replies
my emails and web queries - quite a rarity for Malaysia "e-business"
An ex-Celcom user
"Dave Baker" <da...@baker.pc.my> wrote in message
news:ae7e8uol9usrft3gj...@4ax.com...
Dave Baker
wrote:
>IIANM they recently announced a "loyalty" plan which drops to 30/mth for
>users of at least 4/5(?) years duration.
Coincidentally I just found a Celcom brochure lying on the coffee table this
morning called "Stay & Enjoy".
1 to 3 year - RM10 rebate
3 to 6 years RM20 rebate
6 to 10 years - RM30 rebate
10 years+ - RM40 rebate
Call charges of:
RM50 - RM150 - RM10 rebate
RM150 - RM250 - RM25 rebate
RM250+ - RM40 rebate
5% rebate if you pay your bill before the due date!
The fine print says it's not available to corporate customers though, so it
doesn't apply to the phone I 'borrow'.
Someone should set up a web page that has the monthly prices & call prices
for all the mobile & fixed line providers in one easy-to-view table. It would
be a good public service.
Dave
Junidas Saham
Maxis level of support it good. Unlike the "Service" level of our
local companies.
Has anyone tried calling TM-Touch service center and getting through?
"Alan Teh" <ala...@pc.jaring.nospam.my> wrote in message news:<3c87f594$1...@news.tm.net.my>...
