Re: ESET Remote Administrator Server Console 4.0.122.0
Sacha Weakland
I just migrated a 5.2.26 installation from a Windows 2003 32 bit server to Windows 2012 R2 also running 5.2.26 (following the migration tips to the T). Everything seems to be working except that I cannot connect to the Web Console. It just displays an error, "Login Failed (connection error)" when I try to login. On the original server, I can still launch and login to the web console, just not the new server.
Everything works except logging into the Web Console. Clients connect and update their virus defs. The console connects to the server successfully. There is no password on the administrator account, so I just put in Administrator as the username and hit "Login". The used ports are all used by the correct process PID's. I created a ticket for this and am waiting for someone to contact me.
How many computers need Eset installed?
How many subnets/remote sites/networks are involved?
Is the ERA server located in a DMZ/Different subnet than your client computers?
Have you experimented with the system yet in a virtual/test environment?
Controlling and managing the security of endpoints on an enterprise network is usually a complex and thankless task that requires the deployment of multiple tools. Enterprise security products vendor ESET aims to eliminate that complexity with a flexible management solution for endpoint security management. ESET Remote Administrator (ERA v6) offers multiple deployment scenarios, ranging from legacy 32-bit Windows servers to the 64-bit Windows Servers of today to self-contained virtual appliances that can run under a number of hypervisors and onsite, remotely, or in the cloud.
ERA v6 supports multiple installation scenarios, leverages browser-based consoles, and offers unified endpoint security management. Embracing the growing demand for enterprise-level virtual appliances is a good move, as evidenced by the ease of installation associated with the company-provided OVA (Open Virtualization Appliance) file, which can be imported directly into a virtual server environment such as VMware (vSphere, Player, Workstation), Oracle Virtual Box, ESXi, or Microsoft Hyper-V.
The OVA file contains a fully functional CentOS 6.5 operating system and all of the ERA v6 software, allowing administrators to quickly create a virtual server instance of ERA v6. This eliminates the need for a dedicated server or enterprise-level ESXi implementation, provides the ability to use a desktop OS to host the hypervisor, and allows administrators to deploy ERA v6 on a non-server OS.
Once installed, administrators can launch the ERA v6 management console using a browser and the IP address provided during the installation process. The console offers users guided configuration steps and wizard-driven capabilities to further ease initial setup. Wizards, interactive help, and guided processes are offered throughout the product and are available for most any process.
ERA v6 brings together all of the needed management components in an easy-to-use Web console that allows administrators to focus on the issues that matter and not waste precious time configuring desktops, while still ensuring that endpoints are fully protected from the ills of malware.
ESET Remote Administrator empowers your IT staff, allowing them to oversee the entire network-including workstations, servers and smartphones-from a single point. Developed based on in-depth consultation with IT professionals, it allows you to manage IT security via a web console from anywhere that has an internet connection. It can be installed on Windows as well as Linux servers, and also comes as a virtual appliance. The built-in task management system helps minimize downtime by responding quickly to incidents.
ESET Remote Administrator simplifies the management of ESET software security products for businesses while keeping network overhead low. From a central management console, an administrator can quickly respond to threats, update signature databases, run reports, and install and manage ESET solutions. ESET Remote Administrator has a small footprint and is highly scalable in an N-tier management framework.
The server component of ERA runs as a service under the following Microsoft Windows NT-based operatingsystems: NT4, 2000, XP, 2003 and Vista. The main task of this service is to collect information from clients and tosend various requests to them. These requests, including configuration tasks, remote installation requests, etc., arecreated through the ERA Console (ERAC).
The installation process is initiated by running the installation package. During this process, you will be promptedto upload a license key, which is a file with the __ extension. If the Expert installation mode is selected, severalother parameters can be defined. They can be modified later in ERAC, but in most cases there is no need to doso. The only exception is the server name. The server name should be the same as in the DNS, or the Computername value of your operating system (My Computer > Properties > Computer name tab). The IP address of thecomputer can also be used. This is the most essential piece of information for performing remote installation. If thename is not specified during installation, the installer will automatically supply the value of the system variable%COMPUTERNAME%, which is sufficient in most cases.
ESET Management Agent is a remote management tool that helps businesses manage and protect their computer networks. It provides a central console for managing ESET security products and allows administrators to remotely deploy, configure and manage ESET security solutions. With ESET Management Agent, businesses can keep their computer networks safe and secure while reducing the complexity and cost of managing multiple security products.
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