AI Developer || Local to PA || No H1,OPT,CPT || F2F

[Suryangi]

AI Developer – Dynamics Contact Center Solutions (790794) in Middletown, PA.

Should  be a PA Resident

Title/Role: AI Developer – Dynamics Contact Center Solutions (790794)

Work Location: Middletown, PA 17057 (700 South Eisenhower Boulevard, Middletown, PA 17057 and/or 2850 Turnpike Industrial Drive, Middletown, PA 17057)

Interview Type: In-person interviews/work sessions at Commission facilities in Middletown, PA

Required Skills (high level):

·                5+ years AI/ML development (retail or customer service preferred)

·                Python + ML frameworks (TensorFlow, PyTorch)

·                NLP tools (spaCy, Hugging Face, NLTK)

·                Microsoft Dynamics Contact Center voice bot/chatbot using Copilot Studio + Azure AI services

·                Azure model deployment/production experience

·                Bachelor’s or Master’s degree in a related field

Highly Desired:
Voice AI / speech-to-text, customer journey analytics/personalization, omnichannel retail knowledge, Kafka/Spark, other contact center platforms (Zendesk, Salesforce Service Cloud, Amazon Connect), plus SAP exposure and ITIL/ITSM familiarity.

If you have any questions, please let me know.

Email: sury...@rconsultinginc.com