about the jaeger trace without root span issue

[baichu...@shopee.com]

Hi all,

Currently I used Jaeger as the tracing service in my project. Most of the time, it can receives the trace messages from my service. But sometimes, it seems to fail to receive complete trace messages and shows "trace without root span" for those traces on the UI. In those cases, some spans still show up but obviously others are lost. I wonder  is it a common case in jaeger because it uses UDP? Or is it a big issue?

Regards,

BC Young

[Won Jun Jang]

Whenever you see "trace without root span", have you tried refreshing the page after a while? This message occurs since the root of the trace is usually the last span to arrive at the collection tier; the query service will still fetch the trace since but won't return the root span since it's not arrived yet.

If this isn't the case, we can help you dig in further.

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[李广成]

Hi , bro

if you already resolve this problem, now i encounter this issue, this make me confuse

在 2018年10月1日星期一 UTC+8上午11:02:06，baichu...@shopee.com写道：