Graphics Error - Is it possible to fix it by installing a driver?

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Cristiano Silva

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Feb 3, 2022, 7:35:35 PM2/3/22
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Graphics Error - Is it possible to fix it by installing a driver?

My device is:

01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7550M/7570M/7650M]

=======

The 3D graphics system has encountered a fatal error:

XXX0 profile[2]: GL2 -> profileImpl GL3bc !!! not mapped

In most cases, this type of error can be fixed by updating the computer's graphics drivers.
See the User Manual for more information.

=======

java.lang.InternalError: XXX0 profile[2]: GL2 -> profileImpl GL3bc !!! not mapped
at com.jogamp.opengl.GLProfile.computeProfileMap(GLProfile.java:2098)
at com.jogamp.opengl.GLProfile.initProfilesForDeviceCritical(GLProfile.java:1976)
at com.jogamp.opengl.GLProfile.initProfilesForDevice(GLProfile.java:1895)
at com.jogamp.opengl.GLProfile.initProfilesForDefaultDevices(GLProfile.java:1861)
at com.jogamp.opengl.GLProfile.access$000(GLProfile.java:80)
at com.jogamp.opengl.GLProfile$1.run(GLProfile.java:239)
at java.base/java.security.AccessController.doPrivileged(Native Method)
at com.jogamp.opengl.GLProfile.initSingleton(GLProfile.java:225)
at com.jogamp.opengl.GLProfile.getProfileMap(GLProfile.java:2324)
at com.jogamp.opengl.GLProfile.get(GLProfile.java:1009)
at com.jogamp.opengl.GLProfile.get(GLProfile.java:1025)
at com.jaamsim.render.Renderer.mainRenderLoop(Renderer.java:215)
at com.jaamsim.render.Renderer.access$000(Renderer.java:91)
at com.jaamsim.render.Renderer$1.run(Renderer.java:202)
at java.base/java.lang.Thread.run(Thread.java:829)

Thank you.

Atenciosamente,
Cristiano Luís Turbino de França e Silva
==============================
                      GNU / Linux
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Harry King

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Feb 3, 2022, 7:47:19 PM2/3/22
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Hi Cristiano,

This is quite an old graphics chip (2012), but it is supposed to support OpenGL 4.4 so it should work okay. However, the old AMD graphics drivers for OpenGL did not always support OpenGL very well. Try updating the graphics driver.

Another possibility is that there is a problem with the version of Linux your are running. Have you used it successfully with JaamSim on another computer?

Harry

Cristiano Silva

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Feb 6, 2022, 9:50:28 PM2/6/22
to Harry King, Jaamsim Users Discussion Group
Thank you very much Harry.

On another computer I run it successfully, it works perfectly on Linux.

The problem is the graphics chip driver itself.
I was unable to update the driver on this computer.
I couldn't solve it.


Atenciosamente,
Cristiano Luís Turbino de França e Silva
==============================
                      GNU / Linux
    ,                ,       /       .-.
   /                  \     /      (e e)
  ((__-^^-,-^^-__))   /     _.`V'._
    `-_---' `---_-'      /    //~~W~~\\
  <__|o ` 'o|__>   /    //,           ,\\
        \   `  /       /    // |            | \\
         ):  :(      /      \) |            | (/
        :o_o:    /           \           /
          "-"    /              `w -  w'

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Harry King

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Feb 7, 2022, 12:04:49 PM2/7/22
to Jaamsim Users Discussion Group
Hi Cristiano,

AMD graphics chips from this period had problems with the implementation of OpenGL in their graphics drivers. Newer AMD drivers are fine, but there may not be a recent enough driver for this particular chip.

One last thing you can try is to add the tag -sg to your command line. This will instruct JaamSim to use 'safe graphics' mode which means that it will use only the most basic OpenGL commands. Sometimes this will solve a graphics driver problem.

Harry

Cristiano Silva

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Feb 7, 2022, 9:57:04 PM2/7/22
to Harry King, Jaamsim Users Discussion Group
Amazing... Thank you so much Harry...

I ran like this:
java -jar JaamSim2022-01.jar -sg
but it did not work.

I went to the manual and did the following command 2.4.4:
export LIBGL_ALWAYS_SOFTWARE=1

I ran the command after typing this command above.
java -jar JaamSim2022-01.jar

Worked perfectly.

I had already given up on working with this computer... if it wasn't for your answer with the -sg suggestion I wouldn't have been able to. I decided to look in the manual, after your suggestion of -sg.

Thank you so much Harry!

Very happy :)

Atenciosamente,
Cristiano Luís Turbino de França e Silva
==============================
                      GNU / Linux
    ,                ,       /       .-.
   /                  \     /      (e e)
  ((__-^^-,-^^-__))   /     _.`V'._
    `-_---' `---_-'      /    //~~W~~\\
  <__|o ` 'o|__>   /    //,           ,\\
        \   `  /       /    // |            | \\
         ):  :(      /      \) |            | (/
        :o_o:    /           \           /
          "-"    /              `w -  w'

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