Microsoft isn't responsible to develop all drivers for all materials, and if a PC makers refuse to invest in the maintenance of their drivers and applications, they sure should choose standard components from company that have an history of maintaining their drivers.
I don't see why Samsung should spend craploads of money just to support Microsoft's insistence on foisting beta-grade software on people who really don't need or want it. I don't know how old on average we're talking about here, but the NP-R590 mentioned in the article is seven bloody years old; at some point, you are going to have to deal with the fact that ancient machines are going to stop getting driver updates.
There's few drivers that were certified against Vista, 7 or 8.x that won't work on 10 - same driver architecture. Seems that Sammy haven't written them properly in the first place (they look for a particular version of NT kernel for example), or they package drivers with 3rd party apps that they haven't updated yet.
I had no idea it was this hard to either visit the AMD, or Intel Website, install a quick javascript package (YIKES!), and let it sus out the the Drivers for you.... At least this is how I used to do it, before I slipstreamed such 'Drivers' onto my Install Media (e.g. a USB Stick), Graphics Hurr durr that'll either be AMD, nVidia, or zark forbid Intel again I'm fairly sure the Sound is likely as not coming from some Realtek AC97 Chipset as not... The Touchpad? Likely either a Synaptics, or an Alps. Isn't this what Device ID's are for?
Except for when that doesn't work because despite being a perfectly normal AMD/Intel/Nvidia chip that may well work with the chipset OEM's driver, the hardware IDs of the chipset have been slightly altered so that they aren't included in the driver INFs from the chipset OEM.
Certain device makers are just terrible at updating drivers. Broadcom has been pretty bad. Samsung is terrible (just look at the pathetic state of their tablets, which hardly ever get any of the updates they promise).
On the other hand, my Asus G51 gets locked into a perpetual reboot and can't find any storage media during the Win 10 upgrade. I really don't expect them to release new drivers and BIOS for a six year old machine. I wish MS would stop trying to push the upgrade because their compatibility check obviously isn't taking the BIOS into account.
I just tried that tonight on Asus EeePC, an X101CH. Windows 10 refused to install because Intel didn't supply upgraded video chipset drivers. At least now I know I won't get hoodwinked into an unintended "upgrade" by closing a requester window and finding close means yes instead of no.
In light of this, I'm a little surprised at the existence of this story. Surely the Windows 10 "upgrade" should refuse to install if there's not a full set of compatible drivers available, especially network drivers.
Made sure to select custom install, disabled the "phone home" options - the ones that are user settable at least. Was still dismayed that Microsoft decided that it should delete Minesweeper and XP Mode.
Speaking as a lifetime Unix user, and an occasional Linux device driver writer, and as sometime who recently had to take a hammer to his wife's computer after it announced that it was going to 'upgrade' to Windoze 10 in 5 minutes...
Not quite. Keeping up-to-date with kernel changes is a major, major, PITA. I did a PCIe driver a few years ago, which was originally for 2.4.7. There were significant or major changes in so many kernel versions that I lost count - 2.4.10, 2.4.17, 2.4.22, 2.6, whatever, not to mention the whole v3 and 4 thing. The only way to keep on top of it is to select a major distro - something like RHEL6 - and try to support that.
Unfortunately six months on, and after the last Win 10 upgrade, it now locks up completely and spontaneously at random intervals - something to do with the Wifi I think as I sometimes notice it'll lose WiFi connection a few seconds prior to lock up and if I slam the lid down and get it to hibernate in time, it is sometimes good for a little while and I don't lose all my work when I open the lid again and save what I can.
Trouble is, you (almost always) have to pay for Microsoft's malware whenever you buy a new machine, before you can throw it away and install a decent OS. I wish I could build myself a new laptop as easily as I can build a new desktop. That would help my anger management no end.
I seem to recall that somewhere in the fine print, the license agreement says "If you are not going to use or do not want or in any way are not satisfied, you can return the software license for a full refund of the software price.
Its had: a new battery, new CD rom. new speakers ( i vacummed dust off and sucked the paper out of the speaker!) new ram upgrade, new intel wifi / bt card and last month, fresh from Sammys own UK parts distributor a new top chassis including keyboard and glide pad and all the associated electronics.
This, milord, is my family's axe. We have owned it for almost nine hundred years, see. Of course, sometimes it needed a new blade. And sometimes it has required a new handle, new designs on the metalwork, a little refreshing of the ornamentation . . . but is this not the nine hundred-year-old axe of my family? And because it has changed gently over time, it is still a pretty good axe, y'know. Pretty good.
You see, my rig still has this light gray metal framing to it. The physical on/off switch still on there, functional, but connected to emptiness. The old tractor size PS replaced with a fanless one...
It's not the same laptop, any more than the best axe you ever owned, despite replacing the head twice and the handle once, lol. It would be more accurate to say it's the best laptop-shaped rolling collection of parts you've ever owned. ;)
Agreed. As much as I usually find Microsoft is to blame for these sorts of problems, this is an occasion where Samsung seem to be the ones suffering from Cranial-Rectal Insertion. As if my experience with their products hasn't already convinced them to put Samsung on my do-not-buy list (abandoning the Note8 tablet well before it's end-of-life, deciding to sit on warranty repairs for 3 or so weeks before they even look at them, and the shoddy engineering of their flat-panel TVs or at least the ones I've had the misfortune to set-up and troubleshoot), this will definitely make me avoid whenever possible. Would probably be better to buy a cheapass Hisense product, since it won't be any worse in quality while being loads cheaper.
My Note 4 is more computer than phone, so I'm not OT. Works perfectly, regular OS updates, excellent build quality. And gets the inevitable question from fanbois, "It's got a pen, too?" Yep, and it talks to the machine if you leave it behind. I'm OK with Sammy stuff.
I can understand that a company the size of Samsung must really struggle to write drivers for it's hardware 10 months after an Operating System has been released. Clearly this has nothing to do with profit motive and Samsung would just love their customers to upgrade to Windows 10 for free than buy a new PC.
I was pestered into upgrading our Sammy to win10 and it kept on blue screening. It was then that it dawned on me that perhaps, just perhaps, computing is still in the dark ages when it comes to actually working easily. Checking the samsung website told me that I couldn't upgrade my specific model. So, quick uninstall later and I'm left with the incessant requests to upgrade to win10 - aarrgh - I hate computers !!!!
Exactly what I've just done. I have a relatively average spec Dell Inspiron laptop (yeah, I know...) so I thought I'd use it as the W10 upgrade guinea pig. Learned a lot from the upgrade, like how the Realtek audio applet in Control panel (not the driver, surprisingly) causes Explorer to crash every 5 seconds. But the main thing I found out was that the laptop ran like a dog. I eventually gave up this weekend, flattened the drive and put 7 back on. Apart from 24 hours waiting for Windows Update to actually find anything, followed by another 24 hours while it downloaded and installed 230 updates, things went smoothly and I am now back to a nice snappy Windows 7 installation. Never10 has been used to disable the 10 update and I will keep it on 7 until 7 runs out of support in 2020, or probably sooner if I get bored with it.
Another thing I learned (if anyone's wondering) is that at the moment both Windows 7 and Windows 10 will still activate on this laptop (10 when i upgraded and 7 when I reinstalled). What happens after July 29th, when the free upgrade expires, I don't know (though I'm wondering if MS will extend the free period...).
Having control of your own OS and data doesn't fit the cloud / SaaS narrative, so it has to be trashed in the tech press as old fashioned. In this new era, nobody is going to write some software and sell it to you honestly. Now it's all about collecting rent.
I see that someone of very limited memory has down-voted me for stating a fact about Sammy borking Linux installs on some of their kit. Let me refer to an article published here at El Reg with the wonderful title:
Sammy does not want you installing anything that they are not happy with. They certainly do not want you installing the latest Windows iteration on a older device of theirs when they want to sell you a shiny new one. A tactic that they use across the whole range of their devices. I have in fact a considerable respect for a good deal of their engineering. I do not, however, have any time for their "customer support" policies.
Ahh but, that's kinda the problem there though isn't it? I mean its kinda difficult to procure said "Shiny", when said OEM has since up, and taken its Ball home with it. What it been, like Two Years ago now?
I will second that, buddy. I shot off the most vitriolic phone call I've ever made when I rung up Samsung and demanded answers as to why they had failed to include support for a Logitech Bluetooth keyboard that my wife depends on for her Note Pro 12.2 when they did their schtick with Lollipop (of course the Samsung branded keyboards worked just fine).
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