APT Upgrade fails the "External Calls" Section

[Olitha Liyadipitiya]

Hi Team,

When we do the below apt upgrade, the "External Calls" section on God/Brand/Client/ seem to stop viewing any new new calls.

Much appriciated if someone could advise on this please :)

Current Version: 4.3.0

Listing... Done
ca-certificates/stable-updates 20230311+deb12u1 all [upgradable from: 20230311]
ivozprovider-asterisk-agi/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-asterisk-config/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-async-workers/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-balances/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-cgrates-config/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-common-library/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-doc/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-kamailio-trunks/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-kamailio-users/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-profile-as/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-profile-common/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-profile-data/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-profile-portal/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-profile-proxy/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-provision/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-realtime/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-recordings/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-router/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-scheduler/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-schema/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-web-portals/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider-web-rest/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]
ivozprovider/unknown 4.4~4.4.0~20250609.1470~f08df83+tempest all [upgradable from: 4.4~4.4.0~20250603.1467~b9e0911+tempest]

Thanks

[Kaian]

Hi,

External calls displayes the contents of BillableCalls table in database, there is a timer that should be moving from raw data (generated by kamailio and cgrates) to that table.

Check  ivozprovider-scheduler.timer is running and check any possible errors in ivozprovider-scheduler.service (using journalctl)

You can also try removing scheduler cache located at /opt/irontec/ivozprovider/microservices/scheduler/var/cache/prod/

You can also manually run the migrator by running /opt/irontec/ivozprovider/microservices/scheduler/bin/run-billable-calls but be sure there service is stopped to avoid processing the same data twice.

Best regards,

Kaian