Setup issues after installation

[Andrew Wells]

The installation is done, i have two ips, and the web interface is up with https. However, i cannot follow the user manual, as i cannot access many of the components of the main menu. In fact, i was able to edit the generic brand, but there is no red button for  brands or clients and the access to clients and users is greyed out. I am not sure to make this happen, please reply if you know how to resolve it. Thanks

[Kaian]

Hi Andrews,

Not sure what version have you installed, but I would recommend using the latest tempest release (4.3.0).

After installing, access the platform portal with default credentials and you can jump to the next portal (brand) by clicking the shield icon at the end of the row.

Maybe documentation displays wrong screenshots, we updated the portal UI with a much modern design in 4.x release.

Best regard,

Kaian

---

De: ivozprovi...@googlegroups.com <ivozprovi...@googlegroups.com> en nombre de Andrew Wells <koola...@gmail.com>
Enviado: viernes, 16 de mayo de 2025 21:15
Para: ivozprovider-users <ivozprovi...@googlegroups.com>
Asunto: Setup issues after installation

 

The installation is done, i have two ips, and the web interface is up with https. However, i cannot follow the user manual, as i cannot access many of the components of the main menu. In fact, i was able to edit the generic brand, but there is no red button for  brands or clients and the access to clients and users is greyed out. I am not sure to make this happen, please reply if you know how to resolve it. Thanks

--
You received this message because you are subscribed to the Google Groups "ivozprovider-users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to ivozprovider-us...@googlegroups.com.
To view this discussion visit https://groups.google.com/d/msgid/ivozprovider-users/2811c1d3-0a31-42de-89b1-ddb8a68cd2b6n%40googlegroups.com.