Unable to retail client to make call

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Muhammad Yousuf

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Oct 10, 2025, 4:22:39 PM10/10/25
to ivozprovider-users
Hi team,

Need your help,  as I am quite new to Ivozprovider. I am able to make residential clients work but with almost same config (routing patterns or groups, billing etc) retail client is not able to make calls and kamailio giving erro 404 NOT HERE [GE].

I am using same private IP for proxyusers with port 5060 and proxytrunks with port 7060. 

Please see attached screenshots.
retailclient1.png
retailclient2.png
retailclient3.png

Angelo Delphini (Professor Delphini)

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Oct 10, 2025, 4:41:18 PM10/10/25
to ivozprovider-users
https://irontec.github.io/ivozprovider/en/basic_concepts/installation/requirements.html

Note

It is possible to make both KamUsers and KamTrunks share a unique public IP address. If so, KamTrunks ports will be changed from 5060 (TCP/UDP) to 7060 (TCP/UDP) and from 5061 (TCP) to 7061 (TCP).


Angelo Delphini (Professor Delphini)

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Oct 10, 2025, 4:44:47 PM10/10/25
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 Buenas, well, I've never managed to get IvozProvider (since version 2.X) to work on a single IP. I only use Retail Accounts. I always needed two IPs Public. And both the documentation and Kaian made that very clear at the time.  

Muhammad Yousuf

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Oct 10, 2025, 5:07:35 PM10/10/25
to Angelo Delphini (Professor Delphini), ivozprovider-users
I am able to make residential clients work but retail and wholesale are not working. I have already changed ports for proxytrunks to 7060.

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Muhammad Yousuf

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Oct 12, 2025, 4:45:08 AM10/12/25
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Okay so everything is working good now, I am just testing so currently one server with all in ONE and one private IP.

proxyusers port 5060
proxytrunks port 7060
application server port 6060
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