Get the answers you're looking for in this easy-to-use FAQ document that covers commonly asked questions about Connect access codes and purchasing options, including topics about temporary access, retaking a course, and refunds.
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With the purchase of either the Connect Access Card or Custom Textbook from the Worldwide Bookstore, you will receive a Connect access code card to use for registration. Both methods will ensure a digital copy of the textbook is available through the McGraw-Hill interface.
Create a McGraw-Hill Account: The system will prompt you to select Create a new account if you do not have one. Follow the steps to create an account with your ERAU email. Do not use an alternative email address.
Note: If you purchase an access code card through online retailers that specialize in used items, such as eBay, the code may not work. McGraw-Hill only guarantees codes purchased through the campus bookstore or from McGraw-Hill.
If you are experiencing difficulties using the McGraw-Hill E-Commerce website to purchase an access code during registration or extension of your account, specifically when inputting your personal information or email address, please verify you are entering all the information correctly. If you are attempting to extend an existing account, please use the same email address that you used to purchase your original access code.
If you opt out by the June 21 deadline, you will not be charged for the program. Students who opt out of the Charger Book Pass are responsible for finding and purchasing their required course materials on their own. All materials will be available at the Cypress College Bookstore where you can select from different format and pricing options.
No student will pay more than $100 for all their required course materials (eBooks, textbooks, access code materials) at the start of each semester. Students will pay a flat fee of $100 or $21 per credit, whichever is less, for all their books and course materials and the books will be available to students two weeks prior to the start of class or within 48 hours of enrollment, whichever comes first. The Charger Book Pass will reduce textbook costs and ensure every student has access to their course materials on or before the first day of class.
As a college, we are subsidizing the cost of textbooks to create the $100 flat fee for our students. This academic year, we are going to evaluate the results, make sure students and faculty find value in the program, and seek funding to continue it into the future.
For most students, that answer is yes! Students can save up to 80% based on savings at other schools. The program also reduces student stress during the purchasing process and provides a method to easily access, manage, and use all course materials regardless of format or cost.
During the first two weeks of the semester you will have access to all your course materials for free. This is your opportunity to determine if it makes sense for you to stay enrolled in the Charger Book Pass program. You may opt out of the program anytime until June 21, 2024.
Required course materials are provided at the beginning of each term. The materials will be accessible on or before the first day of class. Please continue to check your Cypress College preferred email address (the email address you receive official college communications at) before the start of each term for notification of the arrival of your course materials
EBooks and access to online learning platforms like Cengage MindTap, McGraw-Hill Connect, and Pearson MyLab are available directly in Canvas. Please note that a course must be live in Canvas for students to access the required course materials.
Print or digital format is determined based on the adopted material for the specific course prior to the start of class. As a student, if you have a preferred format (print or digital) for textbooks, you should first check with your instructor to see what format has been chosen for the course. If it is a digital version, you may contact the Campus Bookstore for available print options.
Yes. For printed materials, students will receive an email (check your Cypress College preferred email address) when they are ready for pick-up. For an additional fee, students can choose to have materials shipped to their desired address.
If you add a course, digital materials will be emailed to your Cypress College preferred email address or added directly into Canvas. For printed materials, you will receive an email when new print materials are ready for pick up at the Campus Bookstore. Please allow 24-48 hours after adding a new course to allow the information to transmit and a Bookstore team member to prepare required materials.
For courses dropped by June 21, 2024, your eBooks will no longer be accessible and you will not be charged unless enrolled in other courses. After June 21, you will be charged for the Charger Book Pass. Exceptions may be made by contacting Jeannie Tran. Printed materials must be returned to the Cypress College Bookstore.
If that course includes a printed material, that material is yours to keep. If that course includes digital material, the length of access is dependent on the specific material. Please contact the Campus Bookstore at (714) 484-7336 or email charger...@follett.com for details.
Students who opt-out of the Charger Book Pass are responsible for finding and purchasing their required course materials on their own. All materials will be available at the Cypress College Bookstore where you can pick from different format and pricing options.
All students are automatically included in the Charger Book Pass program; however, students may opt out of the program during specified opt-out periods. You will have the option to opt out at the start of each term. For summer 2024, you may opt out anytime until June 21. We strongly recommend students attend the first meeting of all their classes before deciding whether or not to opt out.
To opt out, you will need to access the Charger Book Pass Opt-Out Portal and create an account using your Cypress College preferred email address (the email address you receive college communications at). Please check your college preferred email address for information on how to log in to the Opt-Out portal and review the process and specific deadlines. The email will be sent from nor...@follett.com and you may need to check your spam or junk folder.
We regret to learn that the Charger Book Pass did not meet your expectations. To dispute the charges, kindly complete the appeals form below. Your case will be reviewed by the Appeals Committee, and a determination will be provided to you within 10 business days.
2020 Cypress College. 9200 Valley View Street, Cypress, CA 90630. (714) 484-7000. Cypress College is part of the North Orange County Community College District and is accredited by the Accrediting Commission for Community and Junior Colleges.
There are several different textbook companies that are used in our online courses. Please click the course resource you are using below to see the instructions on how to access it once you have your access code from the online bookstore This link opens in a new window.
Your professor will need to provide some information like an "access code" or URL to access your book online (See below for common publisher and the information required). Look for this information in your canvas page or syllabus. If you cannot find your "access code" or URL, contact your professor.
Attention Dual Enrollment Students
If you are registered for one of the courses below, you will automatically receive an email link to access your digital material(s). Dual Enrollment students are not to order materials for the courses listed below from the Bookstore. Digital material(s) will be automatically provided and students are not responsible for any digital material(s) fees. For more information, contact your Secondary School Counselor or MDC Dual Enrollment coordinator. View additional information for Dual Enrollment students.
Shark Pack is a partnership between Miami Dade College and Follett, our partner bookstore, which allows you to receive your required textbook(s) and course material(s) for a reduced cost for eligible courses and delivers them automatically by the first day of class.
You don't need to do anything! You will be automatically included in the program if you are enrolled in a participating eligible course/section. Before your class starts, you will receive an email to your MyMDC.net student email address with instructions on how to access your required textbook(s) and/or course material(s). Need help with setting up your MyMDC Account? Visit MyMDC Account Tools for more information.
Materials for general classes will be charged on a per credit hour fee of $20. For example, a general3-credit hour course would have a final course material charge of $60. Medical Campus course materials have a flat rate per class and with an average savings of 25% off the current retail price of the required materials, with several courses at a savings of 40% or more!
To opt-out of this cost-saving program, follow the directions below. You must submit an opt-out request before the 100% refund date for each class section for which you do not want the digital materials. Any previously accessed materials will be deactivated and the digital material fee removed from your account.
Once the opt-out deadline has passed for your class sections, you cannot make any changes to your final opt-out selection.
Students who opt-out will be responsible for purchasing the required course materials on their own.
Course materials will be available on Canvas at 12:01 a.m. on the class start date for your class. For example, for an HUM1020 (Humanities) class starting in the second eight weeks (wk2), the materials will be available in Canvas at 12:01 a.m. on Monday, 10/23/2023. If you are enrolled after the first day of class, the typical delivery timeframe is the next business day.
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