Cybershot Sony Camera Pink

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Desiderato Chouinard

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Aug 3, 2024, 4:40:51 PM8/3/24

to itroprapec

I would suggest to "Initialize" the camera and then set it to P mode. Take 2 photos of the same scene, one with flash and the other one without flash. Is the one with flash still pink, please try to upload both images here.

Done as you have asked Jules74, turned the camera on and set it to P mode. I took two photos in low light conditions (curtains closed in bedroom). I have attached the photos, first one without flash, second with autoflash.

The only thing I can think of that may cause this problem is that the White Balance is set to something other than 'Automatic'. For example, if the White Balance is set to Cloudy or Daylight it may warm up the image a tad. This is not needed with Flash.

Shame. Looks like I am all out of options. Such a shame, was a brilliant deal 180 from currys. Seems to be total bad luck, the seal on the box was not broken, definately was brand new and last one in stock in all currys stored nearby.

I reckon I will either have the option to go through a lengthy repair procedure, return for full refund, or swap for camera of equal value which I know will be dissapointing as I have paid well below what the camera is worth.:smileysad:

I looked at your photos and all settings seem to be fine. White balance is set to auto and no weird effects on.... I am sorry to say that, but it looks like you need to get it replaced or fixed. There is nothing you can do by changing the settings