| Feb 23 | Senior SAP WM Functional Consultant (Production Support & DC Operations) | 60/hr Location: Kentucky Key Responsibilities 1. Solution Design & Configuration and Support related activities • Work on assigned incidents • Work on Service request and Change Request as per the requirement. • Provide real-time SAP WM support to warehouse users (receiving, put away, picking, packing, shipping, inventory). • Troubleshoot and resolve issues with: o Transfer orders (TO) creation/confirmation o RF scanning and mobile transactions o Handling units (HUs) and packing screens o Serial number inconsistencies o User errors and operational exceptions • Monitor system queues, failed IDocs, and interface issues affecting DC operations. • Partner with warehouse supervisors, inventory control, and operations managers to identify system gaps and recommend SAP-driven process improvements. • Analyze warehouse KPIs (TO cycle time, replenishment delays, pick performance, inventory accuracy) and convert insights into actionable configuration or process changes. • Lead continuous improvement initiatives to enhance warehouse throughput, reduce user pain points, and simplify RF/mobile workflows. 2. Business Process Support • Work with business units to understand warehouse operations and propose best-practice SAP WM solutions. • Conduct requirement gathering workshops and process mapping. • Provide support for day-to-day WM/IM operations and resolve system issues. 3. Integration Activities • Ensure seamless integration with other SAP modules: o SAP MM (Materials Management) o SAP SD (Sales & Distribution) o SAP ATTP (SAP Advanced Track and Trace for Pharmaceuticals) • Support EDI, RF scanning, automation, and third-party logistics (3PL) integrations. 4. Testing & Documentation • Prepare and execute unit tests, integration tests, and user acceptance testing (UAT). • Develop functional documentation, training materials, and user guides. • Support data migration activities related to warehouse master data. 5. Production Support & Continuous Improvement • Troubleshoot SAP WM issues and provide timely resolution. • Identify areas for process improvement and recommend enhancements. • Assist with SAP system upgrades, patches, and WM-related projects. ________________________________________ Qualifications Education • Bachelor’s degree in Engg, Supply Chain, Information Systems, Computer Science, or related field (preferred). Experience • 12+ years of hands-on SAP WM configuration and support. • Experience in warehouse operations and logistics processes. • Knowledge of SAP EWM (Extended Warehouse Management) is a plus. Technical Skills • Strong understanding of SAP WM/MM master data and transaction flows. • Experience with RF devices, barcode scanning, and mobile data entry. • Ability to create functional specs and work with ABAP developers. • Proficiency in troubleshooting and root-cause analysis. Soft Skills • Strong communication and collaboration abilities. • Analytical, detail-oriented, and capable of managing multiple priorities. • Ability to train end users and explain complex concepts clearly. ________________________________________ Support required At DC • Closely work with Shift or warehouse-floor support DC users • Travel requirements to other DCs • Supervisory or project leadership duties |