Can't startup ITK-SNAP

[yoi...@gmail.com]

Hi,

I was using ITK-SNAP without any problems.

But, today, when I closed the program and then restarted, I received the error message.

The detail of error is

Exception occurred during ITK-SNAP startup

/Users/picsl/tk/itk421/InsightToolkit-4.2.1/Modules/IO/XML/src/itkXMLFile.cxx:106:

not well-formed (invalid token) /Users/Eunjin/Library/Application Support/itksnap.org/ITK-SNAP/UserPreferences.xml

I tried to re-install the program, but the same message popped up again.

Please help me..

Thank you 

Eunjin 

[Paul Yushkevich]

Hi Eunjun

I think the solution is to delete the UserPreferences.xml file. The file must have become corrupted at some point. 

Thanks!
Paul

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Paul A. Yushkevich, Ph.D.
Associate Professor
Penn Image Computing and Science Laboratory
Department of Radiology
University of Pennsylvania

[Marta Varela]

I had a similar problem and deleting the preferences file as suggested sorted everything.

Many thanks,
Marta

[陈卓晗]

problem solved, thank u very much. however it occurs very often.

在 2014年10月14日星期二 UTC+8下午3:11:46，Eunjin Yoon写道：

[Paul Yushkevich]

Hi

Next time this happens, could you please send me the UserPreferences.xml file? I suspect it's something to do with non-ASCII characters in the filenames, but I am not sure.

Thanks!
Paul

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[Paul Yushkevich]

On windows:

/Users/XXXX/Library/Application Support/itksnap.org/ITK-SNAP/UserPreferences.xml

On Thu, Jan 28, 2016 at 10:00 AM, MS <melanies...@googlemail.com> wrote:

where can I find this preferences file?

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[Florent Auger]

Hi Paul,

 

I use ITK-SNAP without any problems.

 

But, today, I tried to install the program on a friend's PC   but  I received a error message.

The detail of error is

 

Exception occurred during ITK-SNAP startup

 

Details of message are the following:

ITK-SNAP does not support non-ASCII characters in user names on Windows (tm) platforms. This will be fixed in the future.

 

I tried to re-install  with different versions of the program, but the same message popped up again.

 

Do you know to fixe this problem

 

Thank you 

 

 

Eunjin 

 

 

 

 

 

 

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Paul A. Yushkevich, Ph.D.
Associate Professor
Penn Image Computing and Science Laboratory
Department of Radiology
University of Pennsylvania

[Paul Yushkevich]

This almost always has to do with non-ASCII characters in user name or in the directory where ITK-SNAP is installed. There only workaround would be to create a user on the system whose username is ASCII.

Paul

[Tanay Garg]

I am unable to find the UserPreferences.xml file . Can someone please tell me where can i find it?

[Fatma Usta]

Hello Tanay Garg,

I found mine here:
C:\Users\myusername\AppData\Roaming\itksnap.org\ITK-SNAP\UserPreferences.xml

When I delete it, the problem is solved.

[lars klein]

I think it's in AppData by default.

You can use this trick: Open the explorer, at the top of the window, type in the following path

%APPDATA%, hit enter.

This will take you to your computers appdata directory.

There you need to look for itk.