iTerm2 Build 3.3.6 crashing when opening preferences on MacOS Mojave 10.14.6

[Boogyman Wick]

Model: Unknown (MacBookPro13,3)

CPU Speed: 8x 2.60 GHz

Process:               iTerm2 [71073]

Path:                  /Applications/iTerm.app/Contents/MacOS/iTerm2

Identifier:            com.googlecode.iterm2

Version:               3.3.6 (3.3.6)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           iTerm2 [71073]

Date/Time:             2019-11-13 11:36:47.489 -0800

OS Version:            Mac OS X 10.14.6

Report Version:        12

Bridge OS Version:     3.0 (14Y904)

Time Awake Since Boot: 39000 seconds

Time Since Wake:       15000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes:       0x0000000000000001, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4

Termination Reason:    Namespace SIGNAL, Code 0x4

Terminating Process:   exc handler [71073]

Application Specific Information:

Performing @selector(showPrefWindow:) from sender NSMenuItem 0x600000ab6940

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.iterm2.BetterFontPicker    0x000000010297c5ee FontPickerCompositeView.addHorizontalSpacingAccessory(_:) + 1102

1   com.iterm2.BetterFontPicker    0x000000010297c14e FontPickerCompositeView.addHorizontalSpacingAccessory(_:) + 46

2   com.iterm2.BetterFontPicker    0x000000010297c645 @objc FontPickerCompositeView.addHorizontalSpacingAccessory(_:) + 37

3   com.googlecode.iterm2          0x0000000101e50044 -[ProfilesTextPreferencesViewController awakeFromNib] + 1535

4   com.apple.CoreFoundation      0x00007fff425be1e7 -[NSSet makeObjectsPerformSelector:] + 236

5   com.apple.AppKit              0x00007fff3fb44c00 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1597

6   com.apple.AppKit              0x00007fff3fb42a60 loadNib + 401

7   com.apple.AppKit              0x00007fff3fb41f40 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 696

8   com.apple.AppKit              0x00007fff3fcca36e +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 156

9   com.apple.AppKit              0x00007fff3fcca12b -[NSWindowController loadWindow] + 322

10  com.apple.AppKit              0x00007fff3fc2df3e -[NSWindowController window] + 84

11  com.googlecode.iterm2          0x0000000101e7efb1 -[PreferencePanel window] + 63

12  com.googlecode.iterm2          0x0000000101e7f0ae -[PreferencePanel run] + 62

13  com.googlecode.iterm2          0x0000000101df257e -[iTermApplicationDelegate showPrefWindow:] + 51

14  com.apple.AppKit              0x00007fff3fe3f644 -[NSApplication(NSResponder) sendAction:to:from:] + 312

15  com.apple.AppKit              0x00007fff3fe9b86b -[NSMenuItem _corePerformAction] + 323

16  com.apple.AppKit              0x00007fff3fe9b5dc -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 114

17  com.apple.AppKit              0x00007fff3feff58f -[NSMenu performActionForItemAtIndex:] + 131

18  com.apple.AppKit              0x00007fff3feff4fc -[NSMenu _internalPerformActionForItemAtIndex:] + 93

19  com.apple.AppKit              0x00007fff3feff32e -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 105

20  com.apple.AppKit              0x00007fff3fe69dc6 NSSLMMenuEventHandler + 909

21  com.apple.HIToolbox            0x00007fff417b322e DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1422

22  com.apple.HIToolbox            0x00007fff417b25df SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 371

23  com.apple.HIToolbox            0x00007fff417cf9b6 SendEventToEventTarget + 39

24  com.apple.HIToolbox            0x00007fff41821cd2 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 375

25  com.apple.HIToolbox            0x00007fff4184a14e SendMenuCommandWithContextAndModifiers + 49

26  com.apple.HIToolbox            0x00007fff4184a0fd SendMenuItemSelectedEvent + 192

27  com.apple.HIToolbox            0x00007fff41849fe5 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 96

28  com.apple.HIToolbox            0x00007fff4184a9b3 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 603

29  com.apple.HIToolbox            0x00007fff4184a6c8 _HandleMenuSelection2 + 452

30  com.apple.AppKit              0x00007fff3fb57a81 _NSHandleCarbonMenuEvent + 223

31  com.apple.AppKit              0x00007fff3fb578e6 _DPSEventHandledByCarbon + 54

32  com.apple.AppKit              0x00007fff3fb4c92b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2577

33  com.apple.AppKit              0x00007fff3fb46588 -[NSApplication run] + 699

34  com.apple.AppKit              0x00007fff3fb35ac8 NSApplicationMain + 777

35  com.googlecode.iterm2          0x0000000101bbff83 main + 115

36  libdyld.dylib                  0x00007fff6e4ac3d5 start + 1

Thread 1:

0   libsystem_kernel.dylib        0x00007fff6e5e861a __select + 10

1   com.googlecode.iterm2          0x0000000101c58b24 -[TaskNotifier run] + 2804

2   com.apple.Foundation          0x00007fff447b1112 __NSThread__start__ + 1194

3   libsystem_pthread.dylib        0x00007fff6e6a02eb _pthread_body + 126

4   libsystem_pthread.dylib        0x00007fff6e6a3249 _pthread_start + 66

5   libsystem_pthread.dylib        0x00007fff6e69f40d thread_start + 13

Thread 2:: com.apple.NSEventThread

0   libsystem_kernel.dylib        0x00007fff6e5e122a mach_msg_trap + 10

1   libsystem_kernel.dylib        0x00007fff6e5e176c mach_msg + 60

2   com.apple.CoreFoundation      0x00007fff4255794e __CFRunLoopServiceMachPort + 328

3   com.apple.CoreFoundation      0x00007fff42556ebc __CFRunLoopRun + 1612

4   com.apple.CoreFoundation      0x00007fff4255661e CFRunLoopRunSpecific + 455

5   com.apple.AppKit              0x00007fff3fb554a2 _NSEventThread + 175

6   libsystem_pthread.dylib        0x00007fff6e6a02eb _pthread_body + 126

7   libsystem_pthread.dylib        0x00007fff6e6a3249 _pthread_start + 66

8   libsystem_pthread.dylib        0x00007fff6e69f40d thread_start + 13

Thread 3:

0   libsystem_pthread.dylib        0x00007fff6e69f3f0 start_wqthread + 0

Thread 4:

0   libsystem_pthread.dylib        0x00007fff6e69f3f0 start_wqthread + 0

Thread 5:

0   libsystem_pthread.dylib        0x00007fff6e69f3f0 start_wqthread + 0

Thread 6:

0   libsystem_pthread.dylib        0x00007fff6e69f3f0 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):

  rax: 0x0000000000000000  rbx: 0x0000600002127b40  rcx: 0x0000000000000002  rdx: 0x000000007ec0113d

  rdi: 0x000000007ea00952  rsi: 0x0000600002127b40  rbp: 0x00007ffeee0402d0  rsp: 0x00007ffeee040250

   r8: 0x0000000000000154   r9: 0x00000000000007fb  r10: 0x0000000000003b40  r11: 0x0000000000000030

  r12: 0x0000600001b08c00  r13: 0x0000600001b08c00  r14: 0x0000600000d08a00  r15: 0x0000000000000000

  rip: 0x000000010297c5ee  rfl: 0x0000000000010246  cr2: 0x0000000107c923e5

  

Logical CPU:     0

Error Code:      0x00000000

Trap Number:     6

[George Nachman]

Looks to me like it's failing to find an image asset. This could happen because the app install got corrupted. Delete the app bundle and re-download and you should be in better shape.

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[George Nachman]

Looks like there might be something more going on. If you're experiencing this please make a log file as described in my comment in https://gitlab.com/gnachman/iterm2/issues/8482 and attach it to that issue.