shell integration -- download with scp greyed out on some hosts

[Kem Mason]

So I have installed iterm2 integration on a couple different machines I ssh to, and on one of them, the scp download / drag and drop upload / etc... all work fine.

On the other, the "Download with scp" entry in the right-click menu is greyed out, there is a "0 = 0x0" entry above it in the menu -- which appears to be the same as on boxes that the shell integration is not installed -- and it doesn't work.

when I type:

echo $ITERM_SHELL_INTEGRATION_INSTALLED

on the box where it isn't working, I get "Yes", and it certainly looks to be installed (looking at .bash_profile, e.g.)

I guess what I'm wondering is, is there some way to turn on debug output, to get a better idea of what isn't working correctly?  I just installed it on both machines, they're both running ubuntu 14.04, so I'm at a bit of a loss as to what is causing the difference.

[George Nachman]

Typically this is because the way we guess the hostname is failing. See this document which explains how to diagnose and fix the problem:

https://gitlab.com/gnachman/iterm2/wikis/scp-not-connecting

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