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I use Firefox as my web browser and am running CCleaner Free. When I open up CCleaner and select the Cleaner option I don't see Firefox listed, only Internet Explorer. If I then click on Analyze I see that Firefox Internet Cache, Internet History and Cookies are all shown as skipped. I can clear these files directly from Firefox by using the History functions, but how do I enable CCleaner to do this for me? Any suggestions will be welcome.
Thank you for the guidance, Nukecad. So I looked at the Applications tab and, sure enough, I can see a section devoted to Firefox with five boxes, all ticked. However when I run CCleaner and then open the Advanced Report it still shows all five Firefox options as "skipped". I'm wondering whether there is some setting in Firefox itself which prevents CCleaner from taking control. Interestingly I also use Mozilla Thunderbird, which also appears as an Application in CCleaner, and that seems to have been cleaned without any issue.
In that case you should normally get a pop-up saying that Firefox is open and asking if you want to close and clean it.
Select Yes and it closes and cleans Firefox, Select No and Firefox is skipped.
Thanks very much, Nukecad. I closed down Firefox then ran CCleaner and it has successfully cleared all the files in Firefox Internet Cache, History and Cookies. Interestingly no pop-up message was appearing before to warn me that Firefox was open and the Hide warning messages box was definitely unticked. However the problem appears to have been solved so I appreciate the help.
If not then are you using winapp2? (I'd guess not), or have you previously saved your settings to a .ini file?
If you have a saved .ini file then any changes you later make to the settings in the main programme will only be temporary and will reset to the .ini settings next time you open CCleaner.
I've been exploring issues surrounding the Windows Log files and realized that I should make a formal suggestion request for this: Please have CCleaner default to NOT Remove ("clean") the Windows Log Files.
This is one of the settings that I always turn OFF/Un-tick on every CCleaner setup, both for my own machines and for the machines that I work on. (and have been un-selecting/un-tickmarking this option for years.)
I also un-tick the cleaning/removal of the Memory Dumps, as i use them to help track down causes of Blue Screens. I think they should default to un-tick as well, but some may see this as a more specialized case.
Also as always when you first install ccleaner (or even when you update it) it's best to look and see the options to make sure you want them checked off, so it's actually helping you in your installs to have it default because it makes you look. users also should analyze and look over that log before hitting clean and one or more logs could always be excluded letting the others be cleaned.
Again I don't see Datastore.edb listed anywhere; nor is .edb in any of the default cleaning rules (system or applications) which can be obtained by running "c:\program files\ccleaner\ccleaner.exe" /export (with the quote marks replace c:\program files\ccleaner with the location of your ccleaner)
I found several well qualified sources of information that advised me that the WinMgmt failure could be resolved by re-compiling certain items that were identified within certain log files created at that time in the above
I use what's in the code below on my XP SP3 system, but do note do not use it while you're connected to the Internet as it disables Windows Firewall, and do not use it if you have any third party firewall or antivirus installed as it may or will cause Security Center to constantly think none are installed such is the case with Panda Cloud Antivirus and perhaps others. Also it resets some of the Windows Firewall settings back to the default settings, so if you have for example logging of dropped packets enabled you'll need to re-enable it, etc.
They're preaching to the choir here. I wish more users were aware of this; I can't count the number of times I've seen someone come here for help with some oddball issue, crash, hardware, or software problem that turns out to be due to their past use of some registry cleaner and/or system optimization tool. The hardcore OS tweaking days of Windows XP are over and modern operating systems are much better at handling their own maintenance, plus the built in Disk Cleanup (cleanmgr.exe) in Windows is pretty decent for deleting all the temp/junk files that build up over time.
It is interesting to note though that the only CCleaner installers they were flagging were the ones that contained bundled offers.
The various (Slim, Pro, Enterprise, etc.) installers that did not contain these offers were not flagged, even though they install the same CCleaner with the same reg cleaner included.
So it appears that MS's real issue is with the installer offers and not the reg cleaner.
(One of the offers is for CCleaner Browser, a Chromium based browser - surely they don't see it as a possible rival to Edge Chromium?)
Yes, but to be fair this is not the first time. Unfortunately, since Avast bought them there have been at least a few practices that have been questionable or upsetting to users.
If it were just a one-time thing once could overlook or ignore it at this point but it shows a pattern that the company is very much behind finding ways to monetize the program often via negative means.
On another note regarding one of their other products, Speccy which also attempts to install CCleaner and add an automated updater (normally might not be bad but typically most helpers and users use it as a one time use and thus adding an update checker simply uses more resources for little reason)
We have been pressuring to get the offer screens changed and the Reg cleaner removed for a while now. (The reg cleaner should have been long gone).
And it can work, someone there is still listening.
Be sure that we mods there do not hold back when we don't agree with something they are doing, if you could see some of the conversations in the private staff forum there you would appreciate that.
My critical forum posts from before I was a mod are visible to all, under the same username as here, as are my public posts made since. (But I tend to shout louder in the private room).
I believe it was partly my willingness to critise, and my anaylsys of issues, that got me offered moderator status.
We are all volunteer mods and could walk away anytime, but choose to stay, help those users with problems, and put some pressure on the staff/company when they are clearly doing something that is going to be unpopular.
We can't decide which way they go as a company, but as 'trusted' semi-insiders can get our voices heard a bit more than a regular user.
I should point out that the example given in the MS article linked in the first post here has not been used in CCleaner since the end of February/start of March 2020.
The style of offer that is given in CCleaner standard installer now looks like the clip below, with clear Decline and Accept buttons and no default selection or pre-ticking.
Surely MS knew that before posting their article? If not then their information is months out of date.
Or wasa clip of an outdated offer page posted on purpose to support their article?
I also notice that that MS article had been revised and is now all about bundled offers, no mention of registry cleaning. (Maybe that outdated image/clip will be removed/changed later?).
BTW. Has anyone noticed MS Defender suddenly flagging any other software that has bundled offers in it's installer, or is it only CCleaner that is being suddenly flagged in this way?
It now does seem possible that an image of the very old style, pre-ticked offer page for Chrome may have been included in the v.569 installer but was not linked to code so was not shown to any downloaders.
I do know the Chrome offer screen in question (and have been very voiciferous against it) BUT it is nothing like the one shown in the MS article either.
Yes, Defraggler, Recuva, and Speccy installers still have very old offer screens as shown in the post above this one, neither of those apps have had an update for a couple of years. (Well before Avast took over).
With such a lack of resources spent on updates to those apps there is speculation on whether the company is still interested in them, or if they will be quietly dropped.
Officially they are still supported, but instead of updates to them there are new products in the pipeline that we know about, 'CCleaner Browser' was one, and 'Kamo' has just been released.
I don't see the point of releasing either one of those myself, and have said so clearly to the Piriform staff.
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