Need Microsoft Techinical support email details

[Saurabh Kulkarni]

Hello All,

 

Can anyone of you provide Microsoft's techinical support email ID or contact number where I can send a query and expect a techinical reponse?

Please do mention if it is no-charge or chargeable support.

 

The query I want to raise:

 

We have data amounting nearly 1000 GB on Windows Storage Server 2003 R2. Out of that we have nearly 100 GB of files which are set to Read-only attribute.

This attribute I am asking is not under security tab, it can be seen when we open properties page of any file and see a check box of Read-only.

Files with different and various extensions like .sql, .html, .exe, .dll, .java, .AOT etc. are stored on this server.

 

I have 2 queries:

 

1. Why these files have Read-only attribute (-R) set

2. What will be the implications if we remove this attribute.

 

Anyone sharing his/her views is much appreciated. Also expecting details for Microsoft.

 

Thanks,

Saurabh.

[Amit Tank]

It depends on your software and from where you purchased. You may check http://support.microsoft.com/gp/services.

 

You may also post your problem at TechNet Forum, where experts and Microsoft Employee give reply and yes this is without cost ;)

 

Amit