Looking for ServiceNow Business Analyst (direct client)- Richfield, Minnesota

[Resource Manager]

Hi All,
Looking for ServiceNow Business Analyst at Richfield, Minnesota Location with our direct client, please share the resume to: Madhu...@lancesoft.com

Job Posting Title: ServiceNow Business Analyst
Location: Richfield, Minnesota
Duration: 12 Months

Position Summary/Job Description:
• Meet with customers to gather and validate Business requirements and transform them into written functional technical requirements for ServiceNow development.
• Works directly with Engineers and Product Managers to review the intake demand and build a roadmap to align ServiceNow with organization strategy.
• Leading Scrum Ceremonies, including story creation, grooming, defect tracking, prioritizing, etc.
• Track the completion of technical unit testing and user acceptance testing.
• Assist with technical writing – Design documents, release notes, user guides, Knowledge articles.
• Status communications and reporting as needed.
• Assist with coordinating Sprint and Release cycles as needed using agile methodologies.

Skills Overview:
What are the top five skills and number of years of experience required to perform this job?
• Agile/Scrum delivery experience (2+ years)
• Experience in transforming business objectives into functional stories (2+ years)
• Experience with ServiceNow (2+ years)
• Strong communication (written and verbal) skills (4+ years)
• Proven documentation and organizational skills (2+ years)

What are some preferred/nice to have skills the manager is looking for?
•        ServiceNow Administrator certification.
•        Experience documenting requirements for ServiceNow Enhancement / Implementations

Interview Process Overview:
The below sessions maybe in 1 meeting or 2 separate meetings.
30 minutes:  Panel interview with Hiring Manager and Leads (1-2 people)
30 Minutes:  BSA / Customer exercise – Candidate interviews customer and documents a requirement for an enhancement. Produces a written requirement. Hiring manager observes.


Thanks & Regards,
Maddhukar M
Sr. Recruiting Executive - Delivery & Recruitment
E-Mail: Madhu...@lancesoft.com
linkedin.com/in/maddhu-patel-43284121a
www.LanceSoft.com
13454 Sunrise Valley Drive, Suite 120 | Herndon, Virginia, 20171