• Ongoing support of the current Hyperion application (v 11.2.4) and related infrastructure.
• Resolving end-user issues and system performance issues.
• Working with Oracle on resolving application issues on the current version (that is unsupported)
• Participate in the Hyperion upgrade as a Subject Matter Expert (SME). The Council is in the process of upgrading the system
to v 11.2.6.
• Helping in the design and development of validation criteria for the upgrade for processes specific to the Council
• Validate the application during and after the upgrade to ensure the system conforms to the Council’s needs
• Help with any FIT/GAP sessions tied to the upgrade as the new version has several new enhancements
• Document the new Hyperion and Essbase enhancements as they pertain to the usage at METC
• Train end-users on any new functionality as needed
• Work with the vendor to remediate any post-production issues resulting from the upgrade
• Help coordinate any infrastructure or other architectural requirements needed to support the new application
• Help with the installation and upgrade of the current and new Hyperion version onto the latest Oracle DB version