Position: Network Services/Support/CENTREX EXPERT. Location: ELK GROVE VILLAGE...IL

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Sireesha Lucid

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Jan 18, 2013, 10:16:00 AM1/18/13
to sire...@lucidtechinc.com
Hi Friends,
Please have a look into below requirement and let me know if you have any suitable consultants. please send your responses at sire...@lucidtechinc.com along with your consultant updated profile and contact details

Position: Network Services/Support/CENTREX EXPERT.
Location: ELK GROVE VILLAGE...IL

Project Description:
(What project will the NPW be working on?)
Day to day answer point for end user community providing direction ranging from how to place MAC/Repair activity to coordinating departmental moves.

Job Description:
(What will the NPW do on that project?)
Provides end user training on how to use Centrex features. • Attends customer facilities/department planning meetings. • Manages/coordinates on-site technician work force and associated work load • Support AT&T Consulting Project Managers during O’Hare Airport Centrex to VoIP migration. This may include gathering initial information, providing input to solutions, providing updates throughout project. • Large Centrex MAC support/coordination or support. • Serve as an escalation point of contact for end users and be accountable for trouble resolution • Location is on customer’s site in Elk Grove Village. Travel to customer site at O’Hare Airport (distance 4 miles) is required • Required skills include in-depth knowledge of Centrex features, ordering processes, Microsoft Office and project coordination. • Candidate must have demonstrated skills in handling face-to-face customer contact and issue management.


Skills Inventory
Skill Experience Need
1) Microsoft Office Expert Required
2) Centrex knowledge and ordering processes Expert Required
3) Project coordination Expert Required
4) Face to face customer contact experience Expert Required
5) Strong verbal and written skill Expert Required

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Thanks and Regards,

Sireesha | Lucid Technologies, Inc

Office: 214-385-4144 Ext: 201,

Direct: 214-329-4553,

sire...@lucidtechinc.com,

YIM: sireesh...@yahoo.com

Gtalk: sharequ...@gmail.com



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