Hello, fun fun fun i have been tasked with reporting on how our monitoring team meets KPIs. Does PRTG provide any kind of tool for automated reporting of trends in the PRTG estate? I have the current alarms exporting as CSV and can deduce it from this but its a silly amount of data manipulation each day.
Hi Sam,
We'll, I can put your mind at ease. There is actually something to create trending reports in PRTG.
Unfortunately, it's not natively integrated into PRTG, but via a 3rd party addon (which is not supported by us).The folks over at PRTG Plugins have created the Trending Tool, which will cost you a bit, but should report what you're looking for.
Let me know if there's anything else I can be of assistance with!
Does PRTG itself not have a tool built into it which can monitor the business performance of a core host rather than the resources its using or other metrics? If it does not can i very strongly recommend it being rolled into an update at some point? it'd be so so so so so helpful
Just the general performance of my team by way of prtg's current state. My current plan is to pull the xml from the current alarms pane every hour to my machine and then at least i have data to manipulate.
Really all i'm aiming for here is some pretty graphs to please management regarding the number of devices down, warning, down for longer than a certain time. And then over time build up a picture of what issues we see re-occurring frequently and for which customers so we can mitigate them before they raise alarms in the first place. We have 5 core hosts that are intergrated with our CRM system rather badly so we cant pull the data from there and i really dont feel like spending an hour of my day dealing with csv's to find my own trends...im not paid enough for that :P
Hehe :D Alright, so the basic would be the amount of down/warning sensors on a per device level? Or would the actual ping availability be sufficient here (while pinging doesn't reflect service functionality)?
Guess the report would be done the easiest way via a customized Excel file or a database with reporting capabilities. Excel could also have the PRTG API attached as data source...
Hi, I've set up PRTG Network Monitor once before a year ago and now I'm trying to set it up a second time and I'm a little rusty. So here's the problem, I tried to set up email notifications for two sensors that I set up. I set two triggers and simulated error status, and saw in the log, "Status sending Email: OK (Sensor/Source/ID: 2002/2002/1)", but never received an email. I then went to Setup > Account Setup > Notifications and clicked "Test" for "Email to Admin", and got a message in the log that simply said "Status sending Email: OK", but I never received an email either.
So, then I changed SMTP servers (I was using smtpout.secureserver.net), and put in smtp-mail.outlook.com for an outlook.com address I have. I got an "unusual sign-in activity" email from Microsoft stating that an unknown IP address was trying to use my account and "was this me?" which I confirmed, so I must've authenticated correctly. I had the FROM address my outlook.com address just in case it wouldn't send any emails from non-outlook.com email addresses and sent it to another email address, but never received any emails after repeating the two tests I listed above.
I also came across -why-don-t-i-get-notifications-from-prtg-what-are-the-top-5-reasons-for-notification-problems and made a note of the Security Software paragraph at the end as I'm running Symantec Endpoint Protection. So I created an exception for "PRTG Server.exe" as suggested on the page, but nothing changed. I even temporarily disabled it and sent another email via the Setup > Account Setup > Notifications and clicked "Test" for "Email to Admin" method, but again, nothing showed up.
The only indication that anything is wrong inside PRTG Network Monitor is the icon in the System Tray is blinking red and when I highlight the mouse over it it says, "Not connected (Error connecting with SSL, EOF was observed that violates the protocol). I'm running this on Windows 7 and the PRTG Network Monitor version is 13.1.2.1462. Thanks in advance for any and all help.
i have some ipsec tunnels on my fortigate clusters and i want to monitor them with PRTG via SNMP. i am doing it now via the snmp custom sensor but everytime the tunnel is going down/up or something is changed on the config the tunnel is getting a new OID. is there any option to not change all the time the ids? i know that there is a beta sensor for prtg for vpn but it is not giving back which tunnle is up/down.
dont think that this will work, with get i am not getting anything, i tested it with my snmp tool, i am only getting the values with snmp walk the oids but i dont think that this is possible in prtg.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
I ran into the same problem too. A likely issue is that your PRTG machine is using a self-signed certificate and the its failing on those machines. Go to the configuration page for the PRTG plugin, press F12 on your browser, hit refresh and then the button to save your config and look at the network output. You will probably see a self-cert error like in the pictures below (one shows the issue in edge, the other in firefox):
prtg-edge93635 2.76 KB
prtg-firefox1898535 52.8 KB