Isilon Node Crashing

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sc...@tacomadata.com

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Aug 25, 2021, 7:33:43 PM8/25/21
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I have a 'supported' Isilon node that has been suffering a panic and restarting weekly. 

Offshore Dell/EMC support have been spinning wheels on this for weeks. 
Anyone have any idea on how I should troubleshoot this?
 
Thanks



isilonxX-Y# cat panic.1629017563
panic @ time 1629017563.543, thread 0xfffff8015e0bb000: Unrecoverable machine check exception
time = 1629017563
cpuid = 2, TSC = 0x525ad149d4d56
Panic occurred in module kernel loaded at 0xffffffff80200000:

Stack: --------------------------------------------------
Stack not recorded (starting frame pointer invalid) for proc: idle (11) (userspace included: false)
--------------------------------------------------
Disabling swatchdog
Dumping stacks (40960 bytes)

Jon Lasser

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Aug 25, 2021, 7:47:01 PM8/25/21
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Machine check exceptions are almost always a hardware fault. You need the failing component replaced.

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On Aug 25, 2021, at 4:33 PM, sc...@tacomadata.com <sc...@tacomadata.com> wrote:

I have a 'supported' Isilon node that has been suffering a panic and restarting weekly. 
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Scott Hunter

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Aug 25, 2021, 10:46:20 PM8/25/21
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Yep.  I'll bet It's memory or a cpu.  I don't want to make them swap the node without troubleshooting but it might come to that. 

  

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Erik Weiman

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Aug 25, 2021, 10:49:15 PM8/25/21
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Just know that by default a chassis swap (gen 5 and older) or compute module swap (gen 6) doesn’t come with new ram. 

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On Aug 25, 2021, at 9:46 PM, Scott Hunter <sc...@tacomadata.com> wrote:

Yep.  I'll bet It's memory or a cpu.  I don't want to make them swap the node without troubleshooting but it might come to that. 

mandar kolhe

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Aug 25, 2021, 10:49:58 PM8/25/21
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DIMM looks faulty on that node

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