Mac OS X 10.9.4 and Folders Disappearing

[Sergio O. Fuentes]

Just ran into this strange case where one of our users is using OS X 10.9.4 to connect to their share on our X200 cluster (OneFS 7.0.2.4).  In this particular instance, we had some underlying permission issues which I quickly corrected as the Isilon administrator.  Tested access to the folders via Windows and everything looked good.  Then, we tried to connect via the Mac and for some reason, this particular folder (directory) would show up in Finder for a split second and then quickly disappear.  Going through terminal, we can actually get to the directory, but the directory appears empty.  I had verified that all the contents in the directory had the same permissions so there's no reason why that folder would have hidden its contents from this particular user.

Has anyone experienced anything like this?  Google hints at issues with 10.9.x (but supposedly, those were fixed in 10.9.4) but nothing that's ever been resolved.  Google also hints that this may be an issue with InDesign issues with SMB shares, but I can't figure out who the culprit is.  I would say it's the Mac's fault overall.  The only fix I've been able to come up with is to manually scp the directory to a new directory (scp –r old-dir new-dir ) from within the Isilon.   I'm afraid this issue will keep reappearing (and disappearing, lol) often with these users.  I'm trying to fix the permissions altogether in their share, but until then, this issue has me stumped.

Thanks for any feedback

Sergio

[Dan Pritts]

I have not had this problem.

One possible workaround is to connect with SMB1 instead of SMB2.  If you use a "cifs://foo.com/sharename" url instead of an "smb://" url, you'll get SMB1.

good luck

Sergio O. Fuentes

July 31, 2014 at 4:41 PM

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Dan Pritts
ICPSR Computing & Network Services
University of Michigan
+1 (734)615-7362

[LinuxRox]

ABE (access based enumeration) is not enabled on that share ?

[Adam Morris]

I appreciate this is an old thread, but we are having a similar problem with Sierra and OneFS 7.2.1.5

Folders will start disappearing and reappearing rapidly.  In addition, when navigating to the last folder in a tree, finder will freak out and return you to the top level.

Did you ever get to the bottom of your problem Sergio?

[Mercedes Colomar]

Switching off Apple extensions sorted this out for us on OneFS v8+:

https://support.emc.com/kb/494802

isi_gconfig registry.Services.lwio.Parameters.Drivers.srv.smb2.EnableAppleExtensions=0