problem of iRODS

[Shaofeng Liu]

One of my iRODS server stopped to work now.

It started normally, and I can see the process is up.
But I cannot run "ils" or anything else.

bash-3.2$ ils
ERROR: _rcConnect: connectToRhost error, server on suitcees.science.uva.nl is probably down status = -305146 USER_SOCK_CONNECT_ERR, Connection refused


And more interesting thing is, when I run "irodsctl stop" to
stop it, it said :
  There are no iRODS servers running.

bash-3.2$ ps -u irods
   PID TTY         TIME CMD
18904 pts/2       0:00 ps
11935 pts/2       0:00 bash
11908 pts/2       0:00 bash
11907 ?           0:00 sshd
15982 ?           0:00 irodsSer
bash-3.2$ ./irodsctl stop
Stopping iRODS server...
        There are no iRODS servers running.


Best,
Leo

[Jean-Yves Nief]

hello Leo,

I guess you had also a problem restarting it ?
what does the server/log tell ?
cheers,
JY

Shaofeng Liu wrote:
> One of my iRODS server stopped to work now.
>
> It started normally, and I can see the process is up.
> But I cannot run "ils" or anything else.
>
> bash-3.2$ ils
> ERROR: _rcConnect: connectToRhost error, server on

> suitcees.science.uva.nl <http://suitcees.science.uva.nl> is probably

[Shaofeng Liu]

Hi JY,

I can restart it. The server/log tells nothing.

Best,
Leo

[Jean-Yves Nief]

hello Leo,

when you do the ils and get the error, what is in the log file ?
your iCAT server is running on suitcees.science.uva.nl
<http://suitcees.science.uva.nl>, right ? on which machine are you
doing the ils ? have you tried to do ils etc... on your iCAT server
directly ? does your .irodsEnv used for the client correspond to the
server you are running (port number etc...) ?

[Shaofeng Liu]

My iCat server in in San Diego, and it works fine here in several servers including a server in Japan.

The server in UvA used to work very well. 

The problem occurs recently.

Best,

Leo 

[Jean-Yves Nief]

Shaofeng Liu wrote:
> My iCat server in in San Diego, and it works fine here in several
> servers including a server in Japan.
> The server in UvA used to work very well.

so you have one iCAT in San Diego and data servers in UvA and Japan. The
data server in UvA is using the iCAT server in San Diego.
If it is the case, if you send a "ils" request to the server in UvA, it
will connect to the iCAT server in San Diego in order to have the answer.
so, what's in the log file of the UvA server when doing a "ils" ?
you said that there is nothing special in the log when starting the
server in UvA ?
check if some firewall settings have occured recently wrt your UvA server.
JY

> The problem occurs recently.
>
> Best,
> Leo
>
> On Tue, Oct 28, 2008 at 1:31 AM, Jean-Yves Nief <ni...@cc.in2p3.fr

> <mailto:ni...@cc.in2p3.fr>> wrote:
>
>
> hello Leo,
>

> when you do the ils and get the error, what is in the log
> file ?
> your iCAT server is running on suitcees.science.uva.nl
> <http://suitcees.science.uva.nl>
> <http://suitcees.science.uva.nl>, right ? on which machine are you
> doing the ils ? have you tried to do ils etc... on your iCAT server
> directly ? does your .irodsEnv used for the client correspond to the
> server you are running (port number etc...) ?
> cheers,
> JY
>
> Shaofeng Liu wrote:
> > Hi JY,
> >
> > I can restart it. The server/log tells nothing.
> >
> > Best,
> > Leo
> >
> > On Mon, Oct 27, 2008 at 9:07 AM, Jean-Yves Nief
> <ni...@cc.in2p3.fr <mailto:ni...@cc.in2p3.fr>

[Shaofeng Liu]

bash-3.2$ ./irodsctl start

Starting iRODS server...

bash-3.2$ ils

ERROR: _rcConnect: connectToRhost error, server on suitcees.science.uva.nl is probably down status = -305146 USER_SOCK_CONNECT_ERR, Connection refused

bash-3.2$ ps -u irods

   PID TTY         TIME CMD

 7323 ?           0:00 sshd

 7371 pts/3       0:00 bash

 7373 pts/3       0:00 ps

 7324 pts/3       0:00 bash

 7363 ?           0:00 irodsSer

bash-3.2$ 

[mw...@diceresearch.org]

Leo,

Can you get on suitcees.science.uva.nl   

and go to server/log and take a look at the server log file to see any error msg during the

startup of the server ? The server may not be started properly.

Mike Wan

-------- Original Message --------

Subject: [iROD-Chat:1117] Re: problem of iRODS
From: "Shaofeng Liu" <liush...@gmail.com>
Date: Tue, October 28, 2008 12:01 pm
To: iROD...@googlegroups.com

[Shaofeng Liu]

I can login.
and the server is running. And I can see it using ps -u
There is nothing in the server/log
Oct 28 22:53:42 pid:7615 NOTICE: irodsPort=1247
Oct 28 22:53:42 pid:7615 NOTICE: irodsDefResource=demoResc2
Oct 28 22:53:42 pid:7615 NOTICE: irodsHome=/tempZone/home/rods
Oct 28 22:53:42 pid:7615 NOTICE: irodsCwd=/tempZone/home/rods
Oct 28 22:53:42 pid:7615 NOTICE: irodsUserName=rods
Oct 28 22:53:42 pid:7615 NOTICE: irodsZone=tempZone
LocalHostName: localhost, suitcees.science.uva.nl, Port Num: 1247.

Best,
Leo

[Arun Jagatheesan]

Hi Leo,

It might be difficult to debug these things in multi-site environment. A systemic approach is useful.

- Check the log at uva to see if the server is really running at the right port as mentioned by JY

- Check the sys-admin or network admin at UVa and ask them if they made any changes to firewall  and confirm all the required port are open. check with other non-irods programs also to make sure you can reach the server at UVa

I am guessing its the firewall problem. It might be useful to write down the list of ports you need to be open and contact UVa network admin.

Cheers,

Arun