TM UNIFI TERMINATION NOTICE

[Nor Hayati Binti Sakaria]

Name : IRL CONSOLIDATED SDN BHD

Account No. : 1066809409

Overdue Amount : RM 366.95

 

 

Please disregard if payment has been made.

 

Dear Valued Customer,

 

This is an urgent reminder to avoid TERMINATION of your account.

We regret to inform you that your service has been suspended. Please make immediate payment of outstanding balance as stated above to restore service within 30 minutes and avoid risk of account termination.

 

We would also like to advise that failure to make payment may result in the termination of your account and incur additional penalties as explained below. If you are unable to complete the payment and require additional support during these difficult times, please contact us now via https://unifi.com.my/support/contact-us and we will do our best to assist you further.

 

Download the myunifi app now at www.unifi.com.my/personal/myunifi or from your mobile app store to enjoy easier management of your monthly account billing and payments.

1. Make bill payments

2. View bill details

3. Monitor payments history

4. Register / update TM Autopay (applicable for unifi Home/unifi Biz only)

5. Customer Service Live Chat

Alternatively, you may also arrange payments through the following channels:

1. JomPAY via Internet banking (Biller code 8888 – unifi, Biller code 2345 – Streamyx & Voice)

2. Boost / Touch ‘n Go / Shopee / BigPay / Lazada e-Wallet

3. TMpoint Kiosk

4. TM Authorised Dealer (TAD)

5. 7-Eleven / 99 Speedmart / KK Mart / myNEWS / e-pay / ONEPAY (M1)

6. PayQuik Kiosk

7. Ejen Bank Berdaftar BSN (EBB)

8. POS Malaysia Counter

 

Please note that should your account be terminated, there will be a fee of RM10.00 charged for service reconnection of each suspended account and if overdue payment is not received within the stated period, the following will be applied:

 

1. Penalty charge will be imposed for termination of service within the minimum subscription period.

2. Your debt information will be shared with Credit Rating Agency (CRA).

3. We will continue with the collection activities by our Authorised Debt Collection Agency or via the necessary legal actions.

4. You will need to go through the standard normal process of service registration and pay the necessary fees if you wish to continue enjoying unifi services.

We appreciate your cooperation and continuous support.

 

Please disregard this email if payment has been made. Thank you.

 

Have a nice day.

Credit Management & Collection

Telekom Malaysia Berhad