SonarException: Login timed out

Mehdi BigBoss

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Aug 30, 2021, 4:50:42 PM8/30/21

to IRIS ATMS

hello everyone,

I just installed iris on a virtual machine, when i try to log in i get the following error :

us.mn.state.dot.sonar.SonarException: Login timed out

at us.mn.state.dot.sonar.client.Client.waitLogin(Unknown Source)

at us.mn.state.dot.sonar.client.Client.login(Unknown Source)

at us.mn.state.dot.tms.client.SonarState.login(Unknown Source)

at us.mn.state.dot.tms.client.IrisClient.createSession(Unknown Source)

at us.mn.state.dot.tms.client.IrisClient.access$300(Unknown Source)

at us.mn.state.dot.tms.client.IrisClient$4.doInBackground(Unknown Source)

at javax.swing.SwingWorker$1.call(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at javax.swing.SwingWorker.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

also, when i check iris.stderr file i find the following errors :

IRIS 5.23.0 restarted @ Mon Aug 30 02:20:12 WEST 2021

Assertions are turned off.

IRIS Server active

IRIS 5.23.0 restarted @ Mon Aug 30 21:28:30 WEST 2021

Assertions are turned off.

IRIS Server active

Scheduler: flush

us.mn.state.dot.tms.TMSException: org.postgresql.util.PSQLException: ERROR: invalid input syntax for type timestamp with time zone: "Mon Aug 30 21:44:11 WEST 2021"

Position: 110

at us.mn.state.dot.tms.server.SQLConnection.update(Unknown Source)

at us.mn.state.dot.tms.server.SQLConnection.create(Unknown Source)

at us.mn.state.dot.tms.server.event.BaseEvent.doStore(Unknown Source)

at us.mn.state.dot.tms.server.AccessLogger$1.perform(Unknown Source)

at us.mn.state.dot.sched.Job.performTask(Unknown Source)

at us.mn.state.dot.sched.Scheduler.performJob(Unknown Source)

at us.mn.state.dot.sched.Scheduler.performJobs(Unknown Source)

at us.mn.state.dot.sched.Scheduler.access$000(Unknown Source)

at us.mn.state.dot.sched.Scheduler$2.run(Unknown Source)

can you please help me

thank you

Lau, Douglas (MNIT)

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Aug 31, 2021, 9:46:19 AM8/31/21

to IRIS ATMS

The error you're seeing on the server is a bug in the database logging -- only time zones in North America will work.

The login timeout looks like a different problem, though. Can you use this command to create a log file:

touch /var/log/iris/sonar

Also, make sure the file is writable to the tms user. When you try to log in, any errors should be logged in that file.

-Doug Lau

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Mehdi BigBoss

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Aug 31, 2021, 3:13:04 PM8/31/21

to IRIS ATMS

thank you Mr Doug Lau for your response

I'm surprised, today the client has logged in, I haven't changed anything. i'm using morocco time zone.

anyway, i created the file sonar log file as you said, it's empty now

thank you

Lau, Douglas (MNIT)

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Aug 31, 2021, 3:22:29 PM8/31/21

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The client will time out if the server doesn't respond after 20 seconds. Maybe there was something slowing down the network on your earlier attempt.

-Doug Lau

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Subject: Re: SonarException: Login timed out

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oai tiến

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Sep 30, 2021, 11:03:11 PM9/30/21

to IRIS ATMS

Hi Doug Lau,

I am installing IRIS and have the same situation as in the picture. Can you give me some advice? Thank you.

,

Oai

Vào lúc 02:22:29 UTC+7 ngày Thứ Tư, 1 tháng 9, 2021, Doug Lau đã viết:

Lau, Douglas (MNIT)

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Oct 1, 2021, 8:38:16 AM10/1/21

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One way to debug connection issues is to create a file called /var/log/iris/sonar_tls, and make it writable to the tms user. When a client tries to connect, this will log the state changes.

-Doug Lau

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Sent: Thursday, September 30, 2021 10:03 PM

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oai tiến

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Oct 2, 2021, 12:23:36 AM10/2/21

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Hi Doug Lau,

Thank you for your help. I created the file as you said and logged IRIS on the client but no log was generated in the file. I log in is admin, atms_242

Vào lúc 19:38:16 UTC+7 ngày Thứ Sáu, 1 tháng 10, 2021, Doug Lau đã viết:

Lau, Douglas (MNIT)

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Oct 4, 2021, 8:41:43 AM10/4/21

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From the end of that stack trace, it looks like there was a problem writing to either the sonar or sonar_tls debug log. Can you post the whole stack trace (from iris.stderr)?

-Doug Lau

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Sent: Friday, October 1, 2021 11:23 PM

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Message has been deleted

oai tiến

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Oct 5, 2021, 4:27:22 AM10/5/21

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Hi Doug Lau,

I reinstalled the IRIS 5.23.0 and got the following results:

Vào lúc 19:41:43 UTC+7 ngày Thứ Hai, 4 tháng 10, 2021, Doug Lau đã viết:

Lau, Douglas (MNIT)

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Oct 5, 2021, 8:59:55 AM10/5/21

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Which Java versions are you using on the client / server? Is it the same machine or two separate ones? If separate, what kind of network sits between them?

-Doug Lau

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Sent: Tuesday, October 5, 2021 3:27 AM

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oai tiến

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Oct 5, 2021, 9:34:52 AM10/5/21

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I am using a physical server to install a fedora server virtual and a windows 10 virtual machine

Vào lúc 19:59:55 UTC+7 ngày Thứ Ba, 5 tháng 10, 2021, Doug Lau đã viết:

oai tiến

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Oct 5, 2021, 9:47:29 PM10/5/21

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Hi Doug Lau,

After the morning I turned it on and logged in normally. Do you have any advice?
susscess login.PNG

Vào lúc 19:59:55 UTC+7 ngày Thứ Ba, 5 tháng 10, 2021, Doug Lau đã viết:

oai tiến

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Oct 6, 2021, 5:33:33 AM10/6/21

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Hi Doug Lau,

I am importing the map into PostgreSQL giving this error. Can you help me? error map.PNG

Vào lúc 19:59:55 UTC+7 ngày Thứ Ba, 5 tháng 10, 2021, Doug Lau đã viết:

Lau, Douglas (MNIT)

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Oct 6, 2021, 8:50:34 AM10/6/21

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Sorry, I don't know much about the osm2pgsql tool. Maybe your OSM file contains some errors? You could try an OSM file for a different region to see if that's the case.

-Doug Lau

From: iri...@googlegroups.com <iri...@googlegroups.com> on behalf of oai tiến <nguyenti...@gmail.com>

Sent: Wednesday, October 6, 2021 4:33 AM

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