With no back-up, are my cards safe on my phone?

[AJ]

So far I love this app. I'm using it for board preparation. As I
approach the 250 mark for cards I've created, I can tell the app is
definitely running slow. My main concern is as long as the phone is
working fine, are my cards going to be there if there is a problem
with the app? When I hook my phone up to sync with iTunes, the app
does NOT show up on my syn list as an option. Does syncing with iTunes
backup the apps and their data? So far I can put up with the slow
saving after creating a new card, but if I lose the cards, I'm not
making them again. Anyhow, thanks for the great app and I'm looking
forward to the upgrade.

[AJ]

An update:

OK, so I posted that I loved the app, and then thought I would try to
make some cards in excel and import them. That didn't work-it
imported 2 cards that didn't have anything on them, and then I lost 50
some odd cards. Needless to say, I'll not be using this app again
until it's updated.

[Jason Lustig]

This is the same problem I've had in the past, it is not fun to lose all the work you've done. Is there any ETA on an app update? Even though sometimes I lose cards, I love this app - it is the most useful program I have had in a long time - and am patiently awaiting the new features and can't wait until it's released.

Jason

[AJ]

Question for you--does your FlashCards app show up in the app section
of iTunes? I bought Study Cards to try until the bugs get figured out,
it showed up no problem. But FlashCards I purchased about 12 days
ago--still not on my app sync list. I received a receipt for the
purchase, and it shows it as installed, but it isn't on the list. Odd,
no?

aj

> > > forward to the upgrade.- Hide quoted text -
>
> - Show quoted text -

[Jason Wentworth]

FlashCards should show up in the app section of iTunes. Did you
purchase the application on the iPhone or on iTunes? In either case
it should show up, I'm just curious. I don't really have any control
over the app showing up in the iTunes list or not, though a pure guess
would lead me to think that the app was purchased on the iPhone and
was not transfered back to iTunes. You may want to try right clicking
on the iPhone in iTunes and selecting "Transfer Purchases" to make
sure. Otherwise you can find the app in the iTunes store on the
computer and select "buy". It won't charge you again, but will
redownload the app into iTunes. I wouldn't advise doing this until
the back up feature has been implemented though, since I haven't seen
this happen and wouldn't want iTunes to overwrite the version on your
iPhone.

In general the application data on your iPhone/iPods is backed up. If
you go to Preferences in iTunes, and then Devices you can see a list
of all your devices (iPhones/iPods) and there last back up time. From
within iTunes you should be able to restore to these back up points.

As far as the losing cards issue, I've tracked down one scenario where
it could happen, but I'm still not convinced that's the full problem
that happened here, so anyone who has any information please e-mail me
(sup...@red5dev.com) or post it on here.

At any rate, an update will be coming soon to fix the problems I've
been able to track down and make importing a little more smooth. This
should prevent card loss entirely, unless something really strange is
going on in these situations. It may also contain the full backup
option, but if not that then in a more major update coming in late
August.

A much more complete website, with full card creation (images/sounds/
text directly online instead of just through csv files), as well as
supporting full back ups will be coming in late August and a large
update to the iPhone app will come at that same time.

Thanks!

Jason